I just saw that they are adverstising $1 fares if you book online. There was a writeup about them in the Tribune a few days back.

The Megabus left me on the streets of Downtown Milwaukee because they were apparently overbooked, even though I had a completely valid ticket with me. They now have refused to pay the difference for the expensive nine-hour us ride that I had to buy last minute. The customer service is awful. Don't ride the Megabus unless you are fine with never reaching your destination.

My 19-year-old son went at Thanksgiving to visit his dad & step-mom in Minneapolis via the Megabus - and it was just fime. If I'm not mistaken, I think some of the buses have wi-fi.

He printed his confirmation letter off our pc and that is what they use as a boarding pass. You just have to be alert and listen to the driver's advice during any breaks, etc...