The hotel seems to be very new, probably opened in 2008. The design of the hotel, the rooms, and the attached restuarant and bar is very reminiscent of the W Hotels. Quite trendy, but very nice. The rooms featured partial hardwood floors and very nice furniture/fixtures/TV, etc. Floor to cieling windows with black-out shades. Would highly recommend. Free computers with internet access were very usefull.

I stayed here with my husband and children at the end of May for a weekend sightseeing trip. The location is pretty good, just a couple of blocks from the Mag Mile. We walked to the Sears Tower and Navy Pier and Millennium Park, but it was a pretty long walk.

We had a Tranquil Suite which was very nice. Housekeeping was excellent and everything was very clean. Checking in was a breeze. The continental breakfast was very high quality and service was very good.

Overall, I could find no faults with this hotel other than it may be a little farther walk to sightseeing destinations than others. It was a nice place and I would stay here again.

Had a great long weekend stay here. The rooms are modern and spacious, complete with hardwood floors—a nice alternative to grungy hotel carpet. But beware, they’re a bit slippery! And I wish they’d done the entire room in hardwoods; there’s carpet surrounding the bed. Speaking of the bed, it’s quite possibly the most comfortable that I’ve ever slept in. There’s also FREE wi-fi in the room, which is a big plus in my book. Didn’t partake of the mini-bar but was pleasantly surprised to see how reasonable the prices were.

Noise was a bit of an issue; our room was on the 8th floor, corner of Erie and State, and we heard quite a bit of street noise especially at night (or the occasional 3:30 a.m. brawl…). The only other complaint is the annoying elevator security system which was slightly tempermental.

Our stay included a free continental breakfast which was pretty typical – bagels, croissants, scones, cereal, fruit and yogurt. Loads of Starbucks nearby, too.

Checked out the Vertigo Sky Lounge on the Friday night that we were there, before heading elsewhere. The view is great – perfect for a nice spring/summer night. It’s a bit to “scene-y” for my taste, especially with the silly velvet rope at the entrance. Don’t think that’s necessary although there was a line to get in around 11 p.m. Drinks are pretty reasonably-priced, though, in my opinion.

Location really can’t be beat for checking out the city.

Beautiful hotel coupled with unprofessional and inattentive staff equals pretty vacant experience. We stayed in the standard room which still afforded ceiling to floor glass windows, beautiful glass showers, and city views in this newer high rise hotel in downtown Chicago. Really the only negative was the unprofessional staff. Several times during the stay there was no hot water. Apparently they were having a hot water problem and the engineering staff had no clue what they were doing. He came into the room, tested out the shower and said, "you're right there is no hot water and I have no idea why but it should be fixed in a few hours." The manager who sounded like he was in his 20s, very inarticulate and unhelpful promised a discount for a future stay which never came into fruition. A frustrating experience not having hot water, not being able to shower at your convenience, showering in different hotel rooms and empty promises from unprofessional, incompetent, juvenile staff put a damper on what could have been a perfect experience. Additionally, skip the mediocre over-priced food in their restaurant and room service.