We stayed at this hotel for two nights. It was a mini trip to Chicago with our two daughters and grandparents. I saw an offer on travelzoo for $159 which included a complimentary breakfast. Loved that! When we first checked in they had our two rooms on separate floors, which I forgot to specify next to each other when making reservations. I brought it to their attention and it was immediately changed with no hassels. We even checked in an hour prior to check-in time and were given our rooms with no waiting. The hotel is very new and very clean, and I loved the modern decor, (except for flourescent lighting in bathrooms.) The rooms were fine, although I do agree that the tiny closet does not leave much room for hanging anything up, especially when a chest of drawers is inside. They come with a microwave, mini frig and coffee maker which all came in handy. The beds were very comfortable. Cell phone reception was not great in the rooms and we lost a lot of calls. We were on the 12th floor and it was extremely quiet, I wondered if anyone else was even on our floor. The pool was quite small and my 10 year old after viewing it full of other kids decided against a swim that evening. The complimentary breakfast was wonderful each morning. They had a lot to choose from; eggs, sausage, waffles, bagels, muffins, fresh fruit, yogurt, oatmeal, cereal, something for everyone. They were always filling it so nothing ran out. The staff in my opinion were wonderful, always pleasant and helpful. We were at the front desk several times asking directions and they always went out of their way to help, even finding out tour times, etc. for us. Kudos to All of them! This makes a stay so much more enjoyable, even just by greeting you every time you enter or leave. The location was also great. We walked to Michigan Ave., to our performance of Wicked, and even to the Navy Pier. We definitely would go back in a heartbeat, no real complaints. Enjoyed it!









