the breakfast needs getting used to - at least for me as a European. Dishes etc. were all plastic, food was rather fast food style. Besides that, housekeeping forgot to clean the shower one day. Our room had modern furniture, the bed was above standard. Hotel is in good shape since it is newly opened (Spring 2008).

We stayed here for 3 nights and were pleased with everything. There was a good breakfast (only drawback was that it never changed). The location was good - short walk to buses and trains.

We got a good rate from travelzoo - would definitely stay here again!

Went to a couple Cubs games last week with my son and decided to stay downtown. Booked the SpringHIll Suites and was very very pleased. I'll make this quick and to the point:

Positives: Location is AWESOME. It's right by everything. The redline on Grand, tons of great places to eat, excellent shopping...it's easy to get to if you're driving, and again, in terms of location, it can't be beat.

We got a great price. Basically 250 bucks got me the room, taxes and various chargees, a free buffet breakfast and parking. (in fact $41 of the $250 was parking related.)

Staff was friendly and professional. We had requested early checkin and was actually able to get in our room by 11:00

Room was nice. Was it the nicest room I've ever been in? Nope. But it was spacious, clean and was a perfect spot for my son and I. If you are looking for 4 star luxury, this isn't it, but if youi are looking for nice, new, clean, well located, family friendly, this place is perfect.

Negatives: I don't really have any complaints about this place at all. $41 seemed a little steep for parking, but it is downtown, and we did get unlimited in / out privledges, so I'm not really complaining about the hotel itself, moreso I'm just kinda bummed that I have to pay that much to park in the first place.

Bottom line...I do recommend this hotel. It was a great buy, great location, and nice room. And by the way, the breakfast wasn't bad either. I'll be back.

I booked the trip through the Entertainment Book. There really wasn't a problem with the hotel. It was simply preferences. The staff was very accomedating. Two rooms were booked. The rooms were on separate floors. We requested that the rooms be on the same floor, connecting preferably. The rooms we were given were next to each other. The hotel offers a complimentary breakfast as well as tea and coffee throughout the day. Very nice feature. I am not a breakfast person but my travel companions are and enjoyed this feature.

The hotel is new so the rooms were very clean. However I like to relax by taking a bath. The rooms only had showers. I was rather disappointed. The hotel did not have ice machines, instead they had bags of ice in there "market place" that guests could take. The problem with this is that the bag frozen into a huge ice cube that did not fit into the ice bucket and certainly was not able to be placed into glasses.

The decor of the rooms looked as if they were decorated by Ikea. I expected a more refined look from a Marriot hotel.