Booked through hotel website, same price as all others. Don't spend extra on corner king suite - was not really a 2 bedroom suite. but Customer Service from Valet to Front Desk was above average for other hotels I've stayed in chicago (2/3x year) Would stay again - FREE breakfast buffet was way above average as well, hot/cold quick options. Room was ready by 11am on a Sunday check in which was a nice suprise. Pool was VERY very small, not crowded, on the 27th floor which was nice, kids still had fun - lots of chlorine, but I suppose that's a good thing. hot tub average (small size)

the breakfast needs getting used to - at least for me as a European. Dishes etc. were all plastic, food was rather fast food style. Besides that, housekeeping forgot to clean the shower one day. Our room had modern furniture, the bed was above standard. Hotel is in good shape since it is newly opened (Spring 2008).

We stayed here for 3 nights and were pleased with everything. There was a good breakfast (only drawback was that it never changed). The location was good - short walk to buses and trains.

We got a good rate from travelzoo - would definitely stay here again!

Went to a couple Cubs games last week with my son and decided to stay downtown. Booked the SpringHIll Suites and was very very pleased. I'll make this quick and to the point:

Positives: Location is AWESOME. It's right by everything. The redline on Grand, tons of great places to eat, excellent shopping...it's easy to get to if you're driving, and again, in terms of location, it can't be beat.

We got a great price. Basically 250 bucks got me the room, taxes and various chargees, a free buffet breakfast and parking. (in fact $41 of the $250 was parking related.)

Staff was friendly and professional. We had requested early checkin and was actually able to get in our room by 11:00

Room was nice. Was it the nicest room I've ever been in? Nope. But it was spacious, clean and was a perfect spot for my son and I. If you are looking for 4 star luxury, this isn't it, but if youi are looking for nice, new, clean, well located, family friendly, this place is perfect.

Negatives: I don't really have any complaints about this place at all. $41 seemed a little steep for parking, but it is downtown, and we did get unlimited in / out privledges, so I'm not really complaining about the hotel itself, moreso I'm just kinda bummed that I have to pay that much to park in the first place.

Bottom line...I do recommend this hotel. It was a great buy, great location, and nice room. And by the way, the breakfast wasn't bad either. I'll be back.