This hotel (and the adjoining Marriott Residence Inn) were built in 2008 and are still new and in wonderful shape. We had very friendly service by every employee. Hotel offers free wi-fi and computers in the lobby with internet access and a printer for free. That is not at all common for downtown hotels in the area, and was a very nice perk. Overall a great, affordable stay in a convenient downtown location.

We stayed for 4 nights at this all suite hotel. It was built in 2008, so everything is very modern and very clean. We experienced top notch service from the time we pulled up in front, until the time we left. The valet and bellboys were on their toes, greeting us and opening the hotel doors at the first sight of our approach. The front desk staff was very gracious, attentive, and helpful with all of our questions about the city, and patient with my 5 year old son who loves to have lengthy coversations with everybody.
Breakfast is included, which was essential for our kids, but even my husband ate when he saw the make your own waffle stations. The only other hot foods were sausage and egg patties for making english muffin sandwiches. There were many continental breakfast items to choose from. We had a 2 double room, which was modern and clean, with a sitting area w/ sofa sleeper. I only wish it was a bit bigger. With the 2 kids we felt just a tiny bit cramped, but keeping our room tidy helped. Location was perfect, we walked to Michigan Ave and back, caught a free trolley to Navy Pier, and took a few $5 cab rides around the city. Parking at the hotel was a bit pricey at $44/day, but that allowed us unlimited in/out privleges. Excellent value for a downtown hotel!!

My friends and I stayed at this hotel for my bachelor party and it was excellent. Being a bachelor party, we preferred to spend our money on things other than a hotel and no decent hotel could beat the price at Spring Hill Suites. I dont think there could be a better location for the hotel. It is on Dearborn Street just north of the River and within walking distance are some of Chicago's best attractions and restaurants (House of Blues, Dick's Last Resort, Portillos, Harry Carey's, Michigan Ave, etc.). If you are using public transportation to get into Chicago its 6 blocks from Millineium Station and 2 blocks from the "L" Blue Line. The room's are excellent. We had a 2 double suite with a fold out sectional couch. The rooms could be a little bigger, but we had 6 guys staying in the same room. On a side note, there are 2 hotels in this building and they share a common lobby; Spring Hill Suites on the left and Residence Inn on the right. This can become confusing if you have a had a little too much to drink and end up at the same room number but in the wrong hotel. The staff was excellent and will help you in anyway possible. The breakfast was fantasic and had just about everything you can think of. I will definately stay at this hotel again when I return to Chicago.

I highly recommend this hotel and Chicago in general to everyone. The service, the people, the food, the clean streets are all worth 5 stars!!