I stayed at the Avenue Hotel for a reunion the end of June. It was a busy weekend in Chicago and the hotel seemed to be hopping. I had a Junior Suite, which is actually an ADA room and there were only a few minor issues with the room. There was no hairdryer in the room, we had to call downstairs and one of the lights in the bathroom was out, but quickly replaced.
The issues we found were the excessively long wait for the elevator. No matter when we were trying to catch the elevator it appeared as though only one was actually running and would be packed if it stopped on our floor. The other issue was the misleading nature of the booking. We booked on the hotels website because they were offering better package deals. However, their confirmation appears as though the credit card had been charged for full payment while the reality is it is merely a recognition of reservation. The full charge is due at check-out, which is fine, but they need to clear up the misleading communication.

Pleasantly surprised that after booking a great rate on hotwire, we had a 2-room suite with king bed! A/C in the room did not work at all - but we weren't in the room except to sleep. We didn't inform the front desk of this till we checked out. Wonderful large showerhead, big fluffy towels/sheets/blankets, leather sofa (!). Didn't swim in the pool but it looked like the people there were having fun. Elevators were frightfully slow on Sunday morning - our room was on the 17th floor and every elevator that stopped there was already crammed with other people checking out. We ended up hoofing it 17 flights down the steps! The location of this hotel can't be beat - steps from everything. Pub on ground floor was decent food/the opportunity to eat outside, and carries lots of different beers. We would stay here again.

My husband and I got a good deal on priceline, considering a summer weekend in Chicago. At check-in, they ended up upgrading us to a corner 2 room suite on one of the top floors. We didn't even ask!

The bed was very comfortable and it was amazing waking up to a wall of windows looking DT and to the lake. You couldn't beat the location of this hotel...a block away from North Michigan with shopping and restaurants.

We just spent a very enjoyable weekend at the Ave.
Family and friends used the Ave as our "home base", while attending
a family wedding. The hotel renovation is complete. From the front lobby to the sky lounge on top of the building, the Avenue is new, fresh, clean and very comfy! The staff continues a great reputation for outstanding guest service. Their genuine attention to the details makes every visit
hassle-free. The Ave is located in the heart of the Magnificent Mile within walking distance of fine restaurants and outstanding shopping. Great people, great service, great location, that's the Avenue Hotel!