Clean rooms, pleasant staff, good rates, great location downtown...what else can you ask for other than reasonable parking rates, and everywhere downtown costs a bundle. We enjoyed our stay.

Nice hotel. We had great service from the valet parking and front desk. Room was clean and everything in order. Good breakfast in the AM. Overall a good experience.

The location of this Hampton Inn is very convenient. Upon check in the staff were very friendly and helpful. The lobby was very nice and of a high quality standard. The hallway to the room did look a little dated but the room was very spacious, and decorated and furbished to a high standard for a city centre hotel. All of the staff we came into contact with were great and very hospitable.
Great value, great staff, would definitely stay again.

I've stayed in this hotel several times, and I have to say that things are getting pretty bad. We dealt with maids not observing the "do not disturb sign" early in the morning, fire trucks blairing all hours of the night, and teenage kids in the hallways screaming and slamming doors.

I'm not generally very picky when it comes to hotels. I want a clean room and sound sleep. You'll only get one of the two at this property.

Also, the clothes washing situation is deplorable. There are two washers and two dryers for the whole hotel. They each require $1.50 to operate plus $1.50 for detergent. That's $4.50 per load of clothes... ALL IN QUARTERS!!! The front desk didn't have quarters, so I went to the bar -- no quarters. I walked down to the Seven11, Subway, another Seven11, and down two city blocks looking for quarters. It was absolutely ridiculous. It takes 18 quarters to do a load, and I had two loads to wash! The hotel staff couldn't have cared less.

All this to say, I definitely would NOT stay in this hotel again. There are plenty of other options in Chicago.