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Hilton Garden Inn Chicago Downtown / Magnificent Mile: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
4 of 5 stars 170 reviews
170 Reviews
5.0 of 5 stars
80
4.0 of 5 stars
70
3.0 of 5 stars
11
2.0 of 5 stars
5
1.0 of 5 stars
4
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#23 of 164 hotels in Chicago
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  • Hotel class: 3 of 5
  • Rooms: 357
Description: Twenty-three-story Hotel located in the River North area of downtown Chicago. This description is based on information provided by the hotel.
Address:
10 E Grand Avenue
Chicago, IL 60611
Check Rates: $234 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Hilton Garden Inn Chicago Downtown / Magnificent Mile

( 16-20 of 170 )
“Good Value”

Hilton Garden Inn Chicago Downtown / Magnificent Mile

Mar 27, 2008

I spent five nights at the Hilton Garden having read the reviews on tripadivsor. My room was clean, quiet, with a comfortable bed-- all at a really good rate.

However, this is not a high service hotel which is just fine based on the rate and convenient location. My biggest complaint was the total absence of door help when I arrived from a very long 9 hour flights with 3 bags I had to navigate through two door with no help. There were 3 front desk people watching me, a 60 year old woman, struggling with this process, but no help came to my aid. However, my check-in clerk did thoughtfully put me in a higher floor room so it would be quiet. The room they were going to put me in was on the 1st floor where I could enjoy the roadwork being done right outside.

Housekeeping was a little goofy. I never had the same towel count twice but it was just me so it was not a problem. The creamers they leave for your coffee were also often not left, but the front desk always sent up some when I called.

My room was quiet as long as no one was in the hall making noise. There was a half inch space between the door and threshold to my room so hall noise came right in. A family group staying in multiple rooms around me were really loud but I could not hear them once they got into their rooms.

I was most pleased with the comfortable bed and having a frig with microwave.

Overall a good value for the rate. But if they raised the rate, I would choose a higher service hotel as a single travelers.

  • This TripAdvisor Member:
    • Liked — comfortable bed
    • Disliked — no door help with luggage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
easytravelerAlaska's Summary
Date of Stay: March 2008
Traveled with: Solo traveler
Visit was for: Quality time with family
Age group: 50-64
Member since: February 13, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 3 of 5 stars Business service
Would I recommend this hotel to my best friend?
most likely
I recommend this hotel for:
Young singles, Girlfriend getaway, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway, People with disabilities, Older travelers, Great pool scene, Pet owners
I selected this hotel as a top choice for:
Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $234 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Excellent!”

Hilton Garden Inn Chicago Downtown / Magnificent Mile

Mar 19, 2008

For a reasonably priced hotel in downtown Chicago, this place is hard to beat. The rooms are smallish, but clean and recently updated. The bed in my room was extremely comfortable, there was a fridge and microwave, a great office chair, and a well designed bathroom. The staff were universally excellent, especially the valet parking guys, who deserve special praise for being friendly, quick and efficient.

One quibble: no Wi-Fi in the rooms, just an Ethernet connection with a cable that doesn't very far past the desk. On the positive side, there's a 24-hour business centre that allows guests to print documents either on site or from their rooms. Also, the heater is pretty noisy, so if you tend to be cold at night and are also sensitive to white noise, this may not be the place for you.

Breakfast at Weber's downstairs is an extortionate $15, and Mary's Diner down the street serves bland and greasy food. There's a Starbucks in the lobby that's open only in the morning, another around the corner that's open all day long, and a local chain called Cosí a block east, which serves breakfast bagels, etc. Not a gourmet experience, but definitely edible. Otherwise the location is fantastic -- within walking distance of all the attractions of the Magnificent Mile, easy access to the El, etc.
I'd definitely stay here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
estragon's Summary
Date of Stay: March 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 35-49
Member since: March 21, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, Girlfriend getaway, Older travelers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Other
Was this review helpful? Yes No
Check Rates
Average price*: $234 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“almost perfect”

Hilton Garden Inn Chicago Downtown / Magnificent Mile

Save Review
5 of 5 stars
Lansing, Michigan
Feb 29, 2008

Very nice location just a couple of blocks off North Michigan Ave. shopping area. Super comfortable beds and VERY CLEAN room. Included microwave & frig. We really liked the hot tub and the pool was comfortable temperature for this time of year. (actually warm enough to swim in). Staff was friendly and helpful.
The only things wrong were quite minor. Such as heater blower could have been a bit quieter and bathtub was a bit slow to drain.
Would definately recommend it for anyone wanting a clean,comfortable, well located, and resonably priced hotel.

  • This TripAdvisor Member:
    • Liked — The comfort and cleanliness of the room.
    • Disliked — The price!!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lolenzek's Summary
Date of Stay: February 2008
Traveled with: Family with teenagers
Visit was for: Quality time with family
Age group: 50-64
Member since: August 14, 2007
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 5 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Families with teenagers, Tourists
I do not recommend this hotel for:
An amazing honeymoon, A romantic getaway
I selected this hotel as a top choice for:
Museums / Cultural / Historical sites, Shopping
Was this review helpful? Yes No
Check Rates
Average price*: $234 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Just one night!”

Hilton Garden Inn Chicago Downtown / Magnificent Mile

Save Review
4 of 5 stars
izeult
Feb 29, 2008

I stayed in this hotel for one night and I would definitely recommend it. Not only were the rooms spacious and very comfortable but the location is excellent.

The staff were fantastic, very helpful to a couple of weary travelers!

My only quibbles were that I had an ajoining room where the folks through the connecting door were loud, very loud at 2am in the morning and you could hear everything between the doors. It also took me awhile to figure out how to use the bath and shower but I figured it out.

I would recommend the hotel, if you're going there though check out Mary's for breakfast ~ head out the front door and go left 4 blocks and it's there.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
izeult's Summary
Date of Stay: February 2008
Traveled with: Business colleagues
Visit was for: Business
Age group: 25-34
Member since: October 16, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
Was this review helpful? Yes No
Check Rates
Average price*: $234 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Very clean and spacious, excellent location”

Hilton Garden Inn Chicago Downtown / Magnificent Mile

Feb 20, 2008

Booked this hotel through priceline for a quick business trip. Very clean and quiet; very well appointed and spacious rooms and excellent location. Business center and indoor pool were added bonuses. Would definitely stay here again.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
musicalarchitect75's Summary
Date of Stay: January 2008
Traveled with: Solo traveler
Visit was for: Business
Age group: 25-34
Member since: July 07, 2005
  • My ratings for this hotel are:
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 5 of 5 stars Business service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
People with disabilities, Older travelers, Families with teenagers, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with young children
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $234 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Hilton Garden Inn Chicago Downtown / Magnificent Mile

( 16-20 of 170 )
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Hilton Garden Inn Chicago Downtown / Magnificent Mile Address

10 E Grand Avenue, Chicago, IL 60611