I spent five nights at the Hilton Garden having read the reviews on tripadivsor. My room was clean, quiet, with a comfortable bed-- all at a really good rate.

However, this is not a high service hotel which is just fine based on the rate and convenient location. My biggest complaint was the total absence of door help when I arrived from a very long 9 hour flights with 3 bags I had to navigate through two door with no help. There were 3 front desk people watching me, a 60 year old woman, struggling with this process, but no help came to my aid. However, my check-in clerk did thoughtfully put me in a higher floor room so it would be quiet. The room they were going to put me in was on the 1st floor where I could enjoy the roadwork being done right outside.

Housekeeping was a little goofy. I never had the same towel count twice but it was just me so it was not a problem. The creamers they leave for your coffee were also often not left, but the front desk always sent up some when I called.

My room was quiet as long as no one was in the hall making noise. There was a half inch space between the door and threshold to my room so hall noise came right in. A family group staying in multiple rooms around me were really loud but I could not hear them once they got into their rooms.

I was most pleased with the comfortable bed and having a frig with microwave.

Overall a good value for the rate. But if they raised the rate, I would choose a higher service hotel as a single travelers.

For a reasonably priced hotel in downtown Chicago, this place is hard to beat. The rooms are smallish, but clean and recently updated. The bed in my room was extremely comfortable, there was a fridge and microwave, a great office chair, and a well designed bathroom. The staff were universally excellent, especially the valet parking guys, who deserve special praise for being friendly, quick and efficient.

One quibble: no Wi-Fi in the rooms, just an Ethernet connection with a cable that doesn't very far past the desk. On the positive side, there's a 24-hour business centre that allows guests to print documents either on site or from their rooms. Also, the heater is pretty noisy, so if you tend to be cold at night and are also sensitive to white noise, this may not be the place for you.

Breakfast at Weber's downstairs is an extortionate $15, and Mary's Diner down the street serves bland and greasy food. There's a Starbucks in the lobby that's open only in the morning, another around the corner that's open all day long, and a local chain called Cosí a block east, which serves breakfast bagels, etc. Not a gourmet experience, but definitely edible. Otherwise the location is fantastic -- within walking distance of all the attractions of the Magnificent Mile, easy access to the El, etc.
I'd definitely stay here again.

Very nice location just a couple of blocks off North Michigan Ave. shopping area. Super comfortable beds and VERY CLEAN room. Included microwave & frig. We really liked the hot tub and the pool was comfortable temperature for this time of year. (actually warm enough to swim in). Staff was friendly and helpful.
The only things wrong were quite minor. Such as heater blower could have been a bit quieter and bathtub was a bit slow to drain.
Would definately recommend it for anyone wanting a clean,comfortable, well located, and resonably priced hotel.

I stayed in this hotel for one night and I would definitely recommend it. Not only were the rooms spacious and very comfortable but the location is excellent.

The staff were fantastic, very helpful to a couple of weary travelers!

My only quibbles were that I had an ajoining room where the folks through the connecting door were loud, very loud at 2am in the morning and you could hear everything between the doors. It also took me awhile to figure out how to use the bath and shower but I figured it out.

I would recommend the hotel, if you're going there though check out Mary's for breakfast ~ head out the front door and go left 4 blocks and it's there.