After a few bad choice hotels in the downtown Chicago area - I finally found one I would return to!
I stayed here on business Aug '08 for a Cubs game. We booked 3 rooms - 1 for myself - 1 for a co worker - 1 for a customer.
Everyone was very pleased. It was super convenient to everything. Even the subway was right downstairs (which, normally, we take a cab to Wriglyville - however, it was 5pm on a tuesday and we knew it would take extra long in traffic - highly reccommended!) The restaurant/bar downstairs is very nice - everyone was very friendly. However, it does close fairly early.
Breakfast was included for our HHonors and served at the same restaurant - a lot to choose from! The rooms were big, clean, and modernly decorated. A++++ Will be back!

This hotel is in a great location, very close to lots of sights of interest to tourists. An easy walk to Michigan Avenue, Navy Pier, the Loop, etc. There is a Jewel supermarket directly across the street as well, so no need to spend a fortune on the morning buffet. A clean hotel with attentive staff.
Downsides: parking is not cheap ($26 w/o in-out privileges per day, or $44 for daily valet with unlimited in-out); pool is quite small and gets crowded quickly; rooms are a little on the small side.
Overall, a good place to stay to be near much of what Chicago has to offer.

Positives:
-- really good AAA rate for downtown
-- excellent location, right next to red line train and close to restaurants, bars, N. Michigan Ave.
-- very friendly, helpful staff
-- nice rooms with comfortable beds

Negatives;
-- be careful with reservations, our rate did not have a guarantee on # beds or rooms. Desk said only king beds initially but fortunately was able to get 2 beds
-- Some floors have both smoking and non-smoking rooms. Hallway smelled like smoke.
-- Elevators were backed up at times
-- Lobby, elevators and hallways were warm and humid
-- Internet connections never worked

Very nice location, staff was very helpful, rooms were very clean. Has a pool which is a big plus. Would definately stay again.