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Hilton Garden Inn Chicago Downtown / Magnificent Mile: Traveler Reviews


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88% Recommend
4.0 of 5 stars 231 reviews
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[ Date ] [ Rating ]
Next to perfect.

Hilton Garden Inn Chicago Downtown / Magnificent Mile

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5 of 5 stars
nycverleger   1 contribution
New York, NY
Jun 8, 2009 | Trip type: Couples
1/1 found this review helpful

Plusses outweigh the minuses by far. On the plus side:
+ immediately on the red line. Could not possibly be more convenient to public transit. Literally steps away.
+ but you may not even need the subway as the hotel is perfectly central & within easy walking distance of everything downtown.
+ very fluffy bed in contemporary and meticulously clean room
+ attentive and cheerful check-in staff (went extra mile for us in several respects)
+ taxi stand one block away for easy trips to airport or wherever else you may be headed.

Minuses:
- Breakfast at Weber Grill is mediocre at best. You're better off walking a block or two to any of the surrounding restaurants. (Gospel brunch at House of Blues, for example)
- pool is small. (But why swim? You're in Chicago!)
- elevator wait times can be a little frustrating - building could use one more elevator.
- a little pricey, I guess. Hard to say.

Long story short, a lovely stay at a lovely hotel. I won't hesitate to stay here again.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay June 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since June 08, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $194 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Be prepared to pay LOTS!

Hilton Garden Inn Chicago Downtown / Magnificent Mile

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3 of 5 stars
melmckelvey   11 contributions
jersey
May 31, 2009 | Trip type: Couples

We stayed at this hilton on part of a package deal.Its a nice hotel, clean 2 bathrooms in our room, but The extras you have to pay are far too high. Parking $45 per day, $7.00 for a bottle of water!!!! $12 for internet!!
The pool was closed for maintanance so asked if we could have a reduction on parking. We were just laughed at!

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since April 05, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $194 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Mixed up beginning, happy ending :)

Hilton Garden Inn Chicago Downtown / Magnificent Mile

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4 of 5 stars
jbean59   1 contribution
Menominee, Michigan
May 28, 2009 | Trip type: Family

We had an issue with making a phone reservation and not receving an email confirmation. When I decided to call to confirm our reservation the afternoon of the night we were scheduled to arrive, I was told there was no reservation under my name. Come to find out, an error had somehow been made and we were booked at a different Hilton. We were able to come to a compromise, however. This hotel is very conveniently located downtown within walking distance of many shops, restaurants....Hotel staff were very friendly and accommodating. Pool/hottub were decent, although quite small. This was a family vacation for us and we were overall impressed with the hotel. *TIP* Park your own car for much cheaper....just park near an elevator in the parking ramp....it's the same place for valet parking!!

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 35-49
  • Member since May 28, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
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Average price*: $194 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Great location; mediocre amenities

Hilton Garden Inn Chicago Downtown / Magnificent Mile

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3 of 5 stars
Lisamarch   70 contributions
Chatham, Illinois
May 28, 2009 | Trip type: Family

Stayed overnight here with husband and son. It's a great location in terms of being near shopping and bars and restaurants. The rooms were okay but the walls are very thin. You can hear everything. It's nothing special and there are much better hotels very nearby, including Homewood Suites and Embassy Suites.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Family with Young Children
  • Age group 35-49
  • Member since April 02, 2006
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d111487?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $194 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
This place sucks

Hilton Garden Inn Chicago Downtown / Magnificent Mile

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1 of 5 stars
zigloo99   1 contribution
Boston, MA
May 25, 2009 | Trip type: Friends getaway
0/2 found this review helpful

Don't stay here, the you're better off going to the adjacent hotels for a better hotel stay and are more accommodating than the Hilton. The Mariott and Hampton have been a better experience for myself and was just a little more money per night. Paper thin walls that everyone can hear you and neighbors will complain when coming back from the night. You only get one personal warning and the second time they come up they will kick you out by force. We were literally in the hotel for 30 minutes before we were told we were being kicked out. We were kicked out with excessive force by police after trying to negotiate with the manager who was stuck on kicking us out. We had 8 police officers escort people who were quiet by the time the officers came. Not worth the cost for people enjoying the city or even for business trips since everyone can hear everything. I've already told our sales force to never book any nights here and instead, we go to the Marriott now.

  • My ratings for this hotel
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with With Friends
  • Member since May 25, 2009
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d111487?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $194 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Hilton Garden Inn Chicago Downtown / Magnificent Mile Also Known As

  • Hilton Garden Inn Chicago Downtown
  • Hilton Garden Inn Chicago
  • Hilton Chicago
  • Chicago Hilton
Address: 10 E Grand Avenue, Chicago, IL 60611