My family and I just spent 3 nights at the Hiton Garden Inn Chicago and had a great stay. Every staff member we had contact with from check-in to check-out was totally professional and went out of their way to be helpful. The location of this property is great for getting to shopping, dining, and the shows. Be sure to inquire about the breakfast package especially if you are traveling with children.

I only stayed here for one night in July but I wish it had been longer. The room was excellent with a king size bed and it was, without doubt, the comfiest bed I have ever slept in, even without using the possible adjustments. I did not want to get up in the morning! There was also the use of a fridge which is always a plus with me. It is nearby to shopping areas, including a very useful supermarket where I got an international phone card. The pool is small but at 10.30 pm I had it to myself. I went to the Weber Grill for breakfast where the staff were friendly and I got the most delicious pancakes, freshly made for me. I was sorry to leave so soon.

We stayed at this hotel for a weekend girls' get-away for some shopping and clubbing. Overall, we really liked the hotel. It was clean, the rooms were nice (albeit rather small), the beds were VERY comfortable, and we had an amazing view from our corner room. The location can't be beat. We found the staff to be curteous and helpful. I would recommend this hotel for sure. And one other perk...a Starbucks in the lobbey. :)

We picked this hotel based on the good reviews and also it's close proximity to the Magnificent Mile, boat cruise and other attractions. We were able to walk with small children to many of our destinations. Also the hotel is a short distance from one of the free trolley stops.

As for the hotel itself: Check-in went very fast. Our clean room had two comfy queen beds that had tons of great pillows. We stayed on the 21st floor, so traffic noise wasn't a problem. The bathroom was a nice size and our room had a mini fridge, microwave, coffeemaker and high speed Internet access. The swimming pool was small, but it served the purpose. The hot tub was clean and the whole swimming pool area was in nice shape with lots of clean towels. Two floors of the hotel had wireless Internet access. On one side of the lobby is a Starbucks that was open in the morning hours and on the opposite side is the Weber Grill. We didn't go to either one, but the Weber Grill was packed for dinner, so they must be doing something right.

The hotel has valet and self parking. The parking structure is connected to the building and has easy access to the hotel. Parking was $22.00 a day which was reasonable considering other hotels charge much more.

My only complaint is that the concierge didn't know a thing about the free trolley service, so he wasn't much help to us.

I'd stay at the Hilton Garden Inn again for the convenient location. At less then $200.00 a night, I thought it was a good deal for being in the heart of Chicago.