We arrived in Chicago for the first time and easily found this hotel from the unique address. The Receptionist was really helpful and quickly booked us in. Everthing was exactly as we had reserved.
The Delux Double Queen Room was not spacious, but the decor was impressive and everything you could wish for, from a toothbrush to a book about the hotels history was available to purchase from the honor- bar.
The Restaurant was equally stylish, with a range in the menu which made choosing difficult. We chose the fillet steak and were definately not disapointed. The deserts were superb.
When we returned to the room in the evening, the housekeeping staff had turned down the bedding, placed chocolates on the pillows and placed bath gowns ready for use. The lights were turned down and music was playing quietly in the background. Very impressive and restful. If you wanted a romantic setting it was there in overdrive.
Staff were very professional and the Concierge efficiently made reservations for two tours which we needed.
As a 'leisure guest' the breakfast was a little stressful, due to a 'breakfast meeting' taking place on the table next to us. The loud, forceful sales talk took away from a peaceful breakfast. Guests should be aware of these 'intruders' from the outside world, or maybe the staff could be a little more 'guest aware' when positioning groups in the breakfast room.
This is an excellent hotel and one I would recommend and I'm extremely hard to please!









