We travel to Chicago 15-20 times per year for weekend trips and stay at many hotels in town. The Burnham is hands dow our favorite and we look forward to each return. First, for architecture buffs, this is a gem...the restoration of the hall by the elevator bank is astounding, and the overal re-design is excellent in the many ways they have incorporated historic details. The rooms are on the small side (this isn't a place to bring the kids, even the staff is all too friendly), but are decorated in an boutique-y opulent style reminiscent of many much more expensive boutique hotels (e.g. W)...this place delivers an incredible value. The location can't be beat for shoppers, theatre, symphony, opera, museums and the amazing lakefront (and soon Millenium Park) ALL IN WALKING DISTANCE. What really distinguishes the Burnham, however, is the excellent staff. They are friendly, knowledgeable and helpful...with personalities! For return guests, the rooms are often prepared with the radio set to your favorite type of music and a little treat upon arrival. The wine gathering each afternoon is just plain fun. And the valet parking (with in-an-out service) is reasonably priced. We LOVE this hotel, and could not recommend it too highly: exceptional value with a personalble professional staff in a gorgeously renovated historic landmark building.

We had the weekend planned for four months and selected the Hotel Burnham based on the reviews. What a wonderful experience!!! We left Detroit during the blackout and couldn't have been happier with every aspect of our trip! The hotel is small, which is nice in the big city, and was just beautiful! What made it even more special was the staff, especially Tracy!! She is the famous concierge that was able to finally get tickets for a guest (after 9 years of trying!) to the Oprah Winfrey show. She took such good care of us! Every resturant recommendation was superb and she had us hopping everywhere with cards and discounts! We even saw the Chicago air and boat show from the top of the John Hancock building, in the air conditioning - it couldn't have been better (it was a very hot/humid day with thousands of people everywhere)! Thanks to Tracy and all of the staff at the Burnham - the ladies at the desk and the guys at the door never missed a beat! We had a most memoriable trip and now won't stay anywhere else - we're still hoping for those Oprah tickets some day!!!! Go Tracy!

We were originally supposed to stay at the Hotel Allegro, but once I read the reviews here, I switched our reservation to the Hotel Burnham -- what a good idea! The hotel was in a great location, very nicely decorated, and the staff was incredibly helpful. The room was a little small, but luxurious enough that it didn't matter! The complimentary wine, coffee and newspapers were a nice touch. I would absolutely stay there again.