The Hotel Burham was a welcome refuge from the bustling big city of Chicago. With it's smaller size, beautiful renovations, comfortable rooms, excellent location and exceptionally pleasant, professional and helpful staff I would stay at the Hotel Burham again and recommend it to other travelers with no hesitation. This is Ritz Carlton treatment at prices the 'average joe' can afford. Two thumbs up for the Hotel Burham!!

My boyfriend and I stayed at Hotel Burnham on April 24, 2004. The hotel is located in a perfect location for theater-goers. We had tickets to see Phantom of the Opera at Cadillac Palace Theater, which was a short walk or cab ride away (as are Chicago, Noble, and Oriental Theaters). The hotel is also located next to great shopping, and the red line El stop is practically at the hotel's front door. The staff were extremely friendly and helpful. They seemed eager to please. Our package included a bottle of sparkling wine, chocolates, free valet parking for the night (which is a great bonus in an area where parking is a nightmare), and continental breakfast for two the next morning. We had dinner at Atwood Cafe, which is the restaurant located in the lobby of the hotel. The restaurant is a bit cramped and noisy, but the food was fairly good. I would recommend the graham cracker calamari. We stayed in a King room on one of the top floors. The room was beautifully decorated...elegant is the word that comes to mind. Every amenity was readily available, and the staff came in while we were at the theater to perform turn down service complete with chocolates and jazz music playing on the stereo (the stereo had a five disc CD changer, which was nice). The bed was extremely comfortable and the room was quiet. We did not hear any other guests at any time during our stay. The hotel has a lot of charm and character. It is a historical landmark and at one time housed offices. The elevator lobby is breathtaking. Overall, I would HIGHLY recommend this hotel to anyone planning a visit to Chicago.

Just returned from wedding in Chicago and the Hotel Burnham. What a great hotel...unique and beautiful. Staff was very friendly and helpful. The rooms are elegant. We took a king room which was much smaller than had we tried the double room. Hotel has complementary Starbucks coffee available each AM at 6:30 with newspapers, and evening turndown service (with chocolate!). Took CTA train from O'Hare to Washington stop one block from hotel for $1.75 each way...can't beat that!!! How convenient! Shopping and restaurants right there. Highly recommended.

The service at this hotel is unparalleled in our experience. Every question was answered quickly and promptly; every special need addressed almost immediately. The only place where the service falls short is in the restaurant/hotel (where dinners are far better than breakfasts, by the way). The rooms are small, but well appointed and pleasing to the eye. We asked in advance for a bright room with a view, and got it.One note: The hotel is a bit of a hike to the Magnificent Mile in Chicago. On the other hand, it's within walking distance of the Art Institute, and it's across the street for Marshall Fields, for shopping lovers.