When I walked into the Hotel Burnham, I immediately felt at ease. The staff was terrific, notably including the room service waiter who made sure we got exactly what we wanted for dinner, even when the kitchen was super busy. The entire place is decorated in a very classic style. Be sure to eat at least dessert at the Atwood Cafe, it's superb!

Loved this place - great-but-not-snobby service, gorgeous, well-located, spotless, and charming. Our room was fairly small, but quite nicely appointed with a comfortable bed and a desk chair suitable for a human to use for more than ten minutes without having back spasms. Plenty of pillows and towels and blankets and so on (my husband's pet peeve) and nothing smelled of horrible floral detergent (my pet peeve). Meals in the Atwood Cafe were pretty good, as well. We also really enjoyed the dog-friendliness of the place, and the several small dogs visiting. Looking forward to the next visit here.

A beautiful small hotel! Spent three nights over weekend. An historical building with lots of architectural aspects. Room was small, but adequate; lovely bedding and drapery. The shower was great (this is how my husband rates a hotel room). Location couldn't have been better to enjoy museums, shop, theater. Service was excellent; everyone so friendly and helpful. They will even print out your boarding pass if you are flying. The restaurant was very expensive for breakfast, but the selections were good. We got a great room rate on Travel Zoo, so didn't mind splurging for breakfast one morning. No coffee maker in the room, but free coffee in the lobby each morning. Will definitely stay here again.

Spent 5 nights recently in the Hotel Burnham and can only praise it.

*Location - fabulous location on Washington and State in the Loop area. It's near shopping (Macy's is directly across from it, Nordstroms beside it - and many more nearby), theatres and restaurants, parks (Millenium Park is only a few blocks away) and has excellent transit connections (bus and rail) to virtually all parts of Chicago. Couldn't be bettered.

*Staff - pleasant, helpful yet non-obtrusive or overly fawning. Just how I like it.

*Room - clean, large and well furnished with a fantastic bed. Bathroom was small, but functional and well equipped..the only downside I can find was no universal shaver plug socket..just US style ones.

All in all, I really can't think of something bad to say about the Burnham. This is my second stay in a Kimpton Hotel, and my second excellent stay. I'd have no hesitation to recommend this hotel to anyone else.