I have nothing but good things to say about the Burnham. My family travels to Chicago every year for Christmas, and we saw the hotel and decided to try it out. When we arrived, we were later then we origionally planned. So, we were in a hurry to make our dinner reservations. All of the staff understood our situation, and did thier best to make sure that we were taken care of, even calling the restarunt to tell them that we were on our way. When we got into the room, there was soft music playing, and the view and the room were gorgeous. We stayed for three nights, and already have plans to stay there again this year. I would reccomed this room to anyone travelling to Chicago.

Wonderful hotel, great location, really excellent service, decor, comfort. A great night's sleep too. Right in the heart of Chicago.

My wife and I took the advice of other TripAdvisor readers and were not disappointed. The Burnham is in an excellent location in the heart of the Loop. Convenient to public transportation. The Red line is just outside the door, the Blue line (to O'Hare) is a block away and the rest of the el lines can be caught via transferring at another station 2 blocks away. Marshall Fields department store (Macy's) is caddycorner to the hotel and Millenium Park is a short (3 block) walk. The area is lively and one feels safe walking in the evening because so many people were out.

The hotel is a renovated former office building that is stylishly furnished and comfortable. Our room was small but very nice. There was construction on both wings of the hotel's outfacing sides, but it was quiet enough that we didn't have difficulty falling asleep. My wife was very happy with the buckwheat pillow she requested from the "Pillow Library". The hotel staff was extremely friendly and helpful obtaining tour tickets for us and printing our airline boarding passes. We did not have an opportunity to eat at the Atwood Cafe (hotel lobby restaurant), but it was usually busy and the menu looked good.

We enjoyed our stay at the Burnham and Chicago immensely and were not disappointed by other members' advice in choosing this hotel. Our only disappointment, which was very minor, was that the hotel fitness room was eliminated in favor of a meeting room. However, we were directed to a sister hotel 3 blocks away (Allegro) where we exercised during the stay. We easily understand why the Burnham is so popular with other members.

Stayed at this hotel for 3 nights based on the reviews in Trip Advisor. Can't see what all the excitement is about. It is an average SMALL hotel. Yes the staff are friendly but that is really all that can be said about the hotel. The rooms are clean but VERY SMALL. My husband is 6''1 and his feet reached over the end of the bed by about 6 inches. The rooms are small, the lobby even smaller. They need a residents lounge. Not impressed with this hotel at all. Wouldn't go back.