My fiance and I have stayed at the Monaco in Chicago for the past several years on our anniversary. As a veteran of the hospitality industry, the Monaco always meets our standards. From beautiful art deco rooms, to fabulous customer service, we will always return here on our special day. And since we can't bring our beloved dog along, we always treat ourselves to a complementary goldfish as a stand-in pet for the evening. Always a treat for a reasonable price.

We stayed at the Hotel Monace on June 19-20, 2009. The visit was to celebrate our 20th anniversary, although we didn't make any type of announcement to the hotel staff. Wine reception and turndown service were great touches - loved the window seat, though not the best view, and the concierge staff was most helpful.

While the stay was relaxing in all respects, there were a couple of little disappointments. First, we had requested a quiet room on a higher floor and away from the elevator. We were given a 4th floor room that was right across from the elevator -- ding, ding, ding. The first greeting we received once inside our room was barking from the dog(s) next door -- but that soon quieted down. We later found out that this pet-friendly hotel puts the patrons with pets on the 4th floor if possible. I'm not sure how a middle-aged couple without a pet ended up on the that floor; we probably should have asked for a different room, but we didn't.

Later on Friday night (after midnight), I was awakened by two couples, obviously staying on opposite ends of the 4th floor calling down the hallway their plans for the next day - and, of course, their goodbyes for the evening! That was rude to the highest degree.

The room itself was excellent, we just would have been happier with a better location within the hotel. Without reservation, we will stay here again, but next time will make sure to follow through with making sure our room request is exactly what we want.

We went to Chicago with a bunch of friends to see the MN Twins play at Wrigley. We booked our rooms via priceline and Hotel Monaco was the chosen hotel. We were not dissapointed. The hotel is just a block or two off of Michigan Ave where we spent a day walking around shopping, eating, etc. There are several bars, places to eat in the immediate vicinity, and tons within a short walking distance. Ryan, the concierge, was always there and very helpful with directions, and he made reservations for us for dinner a couple times. The bell staff was quick with getting cabs whenever we need them. The hotel is situated about 3 blocks from the train which we took to and from the airport. $2.25 vs. $40-50 cab fare. (and quicker) Our room was nice and clean although the view was of a roof and the side of another building. What can you expect by using priceline? We saved alot of money by using priceline! Every night the hotel put on a wine party with free wine and there was coffee in the morning from Starbucks in the lobby. We got room service for breakfast one morning and it wasn't very good. We had some friends who walked across the street to the Emerald Loop for a breakfast buffet, we should have gone there. The hotel had free wi-fi, which is always nice. Morton's of Chicago is right next door, we had dinner there one night and it was one of the best meals we have had in a long time. Make sure to check the website before going there for a really great special!
There are so many hotels in downtown Chicago we are not sure we would pick this one again, not because we didn't like it, but because we like to try new ones all the time, but if priceline chose this one again we wouldn't be dissapointed.

Our whole family LOVED this hotel and will never stay anywhere else in Chicago. Our 4-year-old wanted to move in and never leave.