I travel to Chicago frequently for both business and personal. I always stay at the Omni. Their location is perfect, thier suites are terrific and their staff makes me feel like a VIP. The Omni is a can't miss homerun

Myself and my boyfriend visited Chicago for the first time this January. The Omni doormen were extremely polite and welcoming. We had requested a high level room and were put on one of the top floors. The gym was excellent, as was the pool, perfect for a quiet morning swim. The room took our breath away, we had a view of the Hancock and could see Lake Michigan in the distance. The suite consisted of a good sized lounge-style room with chairs, footrest, flat screen TV, desk and mini bar. The bathroom was a great size and could be accessed from the bedroom and lounge. The bed was enormous and comfortable and we received a complimentary turndown service with chocolates on our pillows each night and two complimentary drinks each of our choice delivered to our room at a time of our specification each morning. We had complimentary robes and nice toilettries. The bar and bar staff were great. The only minor negative point was the mini bar was rather expensive but that really didn't matter. Being an all suite hotel, it felt like having a home away from home to get back to after a long day's shopping and sight seeing. Overall, this is the best Hotel we have ever stayed at.

Arrived for NRA food show on 5/15 and stayed four nights. Steve at front desk was super helpful and very polite. Bell staff and rest of crew as nice as Steve and nearly the best I've ever encountered. Had a 2-bed suite with business partner. Room was not very big, but the beds were super comfortable. We were out all day and night, so (in this city) the size of the room never became an issue. We signed up for the guest program and received free wi-fi daily as well as coffee, juice and paper each morning. Only one day our coffee didn't arrive and we had to call - immediately delivered. The restaurant 676 has excellent breakfast buffet $19, but in this city, pretty standard. The bar is a nice holding spot on the way out of town. Geno's East deep dish was super (45 min to bake). Gene and Georgietti's also well worth it. We found The Chop House pricey and not as pleasing as G&G. The location is great if you like to shop. Amazing stores within a few blocks. The city was suprisingly VERY clean and beautiful.

Back to the hotel. The turn-down service was a plus, the housekeeping staff was efficient. The only downside was the size of the rooms. The elevator system takes getting used to (switch at floor 3), but was comforting for safety.

Would recommend the hotel, would stay again, love chicago. Try BOKA, Blackbirds, the Perennial, Avec for tapas-like amazing cuisine.
Cheers,
Mike

Loved it, located on Magnificent Mile, would definately stay here again. Nice pool, hot tub, and deck.