We really enjoyed out stay at the Omni and thought the hotel to offer excellent value and wonderful large spacious suites which we appreciated especially since we had heaps of luggage. The Omni is a very comfortable hotel located in a prime position offering a “ home away from home “ experience.
Location – Absolutely fabulous position just located on the corner of Magnicent Mile and basically opposite the Grand Hyatt Hotel and Peninsular Hotel.
Check-in . Fast, welcoming and efficient but that later came with a problem when entering our room. We noticed some left over food on the kitchen bench and the bed turned down. We immediately rang reception and explained the condition of the room.
Staff were extremely helpful and immediately had us in another room within 5 mins and were sincerely apologetic for any problems. Plus they kindly gave us two free vouchers for breakfast. ( well done ! ).
Room – Our “new” suite 1916 consisted of a small lounge room with couch, coffee table, working desk and a compact kitchenette with tea and coffee facilities. The bedroom was a separate room with a exceptionally comfortable king size bed with lovely city views. Off the bedroom was a very spacious bathroom with a shower over the bath and two vanity units.
We enjoyed having ample space for our luggage and ourselves and found the suite to be very cosy.
Breakfast – was served in the main restaurant bar area with an excellent variety of continental and hot food. Staff members were also very attentive, friendly and polite.
Staff – We would like to thank our maid/ housekeeper who made our stay more pleasurable by the attentive personal service.
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