We really enjoyed out stay at the Omni and thought the hotel to offer excellent value and wonderful large spacious suites which we appreciated especially since we had heaps of luggage. The Omni is a very comfortable hotel located in a prime position offering a “ home away from home “ experience.


Location – Absolutely fabulous position just located on the corner of Magnicent Mile and basically opposite the Grand Hyatt Hotel and Peninsular Hotel.

Check-in . Fast, welcoming and efficient but that later came with a problem when entering our room. We noticed some left over food on the kitchen bench and the bed turned down. We immediately rang reception and explained the condition of the room.

Staff were extremely helpful and immediately had us in another room within 5 mins and were sincerely apologetic for any problems. Plus they kindly gave us two free vouchers for breakfast. ( well done ! ).

Room – Our “new” suite 1916 consisted of a small lounge room with couch, coffee table, working desk and a compact kitchenette with tea and coffee facilities. The bedroom was a separate room with a exceptionally comfortable king size bed with lovely city views. Off the bedroom was a very spacious bathroom with a shower over the bath and two vanity units.

We enjoyed having ample space for our luggage and ourselves and found the suite to be very cosy.

Breakfast – was served in the main restaurant bar area with an excellent variety of continental and hot food. Staff members were also very attentive, friendly and polite.

Staff – We would like to thank our maid/ housekeeper who made our stay more pleasurable by the attentive personal service.

I just got back from staying at the Omni with my family for the weekend. It was so nice and right in the middle of the shopping and resturants. The Disney Store was really close and my daughter loved it.

One thing I noticed that was everyone from the guy who parked your car to the waitresses to the housekeepers is everyone was smiling. The hotel seemed very clean and the food in the bar/resturant area was great. My wife loves cheese and they had a large selection to choose from, it was served in a very nice presentation. I had the Ribeye as my entree and it was really good.

I use trip advisor when going out of town and find this information valuable. I am sure you will enjoy the Omni..

My wife and I travel to Chicago every year and having tried several other downtown hotels, the Omni is 2nd to none and we don't even think about staying anywhere else. The suites are great and very spacious. The staff is excellent and the location superb. I also travel to Chicago every fall for a football game with a group of guys and everyone raves about the hotel. The gym is also great.

The location is perfect, the rooms are great and the service is excellent. Each time I go there on business or for a weekend getaway, I am treated like a VIP from the entire staff. The last time I stayed here I ate dinner at the hotel restaurant...the food and service was EXCELLENT. (I recommend the mini Kobe burgers, the Ribeye and the Bouillabase ) My wife and I are planning another weekend getaway in June and can't wait to come back here!