A great hotel in a great location: steps to the shopping district. If you’re going further afield the regular bus service stops can be found within a block. The lobby and reception area of the Omni were modern and tastefully appointed, a theme which was followed through to the bar and restaurant areas. The hotel room itself was spacious, clean and fairly well appointed with nice decor, a modern flat screen LCD TV and cordless phone. The only negative point was the construction going on right next door. They are completely re-doing the area next to the hotel. So don't think about sleeping in. Apart from that, the service given by the rest of the Omni’s staff was first class. Highly recommended.

Very nice hotel located directly on Michigan near great upscale shopping and restaurants. Sirens on Michigan were very noisy all night as was construction next door all day. Service was spectacular and everything was very clean. Turn down every night. Cookies were left for my daughter, along with a bottle of Evian, and a personal note. They had a gift bag for my daughter when we arrived. Concierge was very helpful. Everyone greeted us whenever we came and went. Coffee at the restaurant was excellent. Prices affect the rating for any establishment, however. Parking at $50 is too much. Most downtown parking is $40 or under. Some garages are $15. For $50 a night it should come back cleaned and waxed with fresh cups of coffee inside. We got an excellent deal on travelzoo.com., however our experience sold us on this hotel and we will make an effort to check this hotel first on our next visit.

Prices fluctuate but when it nears $350 this hotel is too expensive. Over 220 is too expensive. $200-220 is reasonably fair but I always try to come in below $200 pretax. Great hotel that gets extra hype from Oprah. With the many great hotels downtown, prices must stay competitive.

Very nice hotel in a perfect location (corner of Michigan Ave and Huron). The rooms are spotless and have a separate sitting area. Room service for breakfast was quick. Our only glitch was the 30 minute delay in getting our room (they offered us a different room on the 5th floor, but there was too much chlorine smell from the pool). We went up a floor to the lounge to wait and Jennifer A. of the concierge staff tracked us down and gave us some food vouchers for our trouble. This is the type of quality service that I have always experienced at Omni's.

My fiance and i booked through hotwire, so we didnt know where we would stay untill we paid for it and only paid a discounted amout (normal rooms run around 300 we paid 150 or so) i wouldn't pay 300 to stay in the room we got (i would for a larger one) as it was smaller than the website, but it served its purpoise as we only stayed one night anyways. (also the doors slam loud that was my only other complaint) They also let you bring dogs too which is nice and unusuall we were watching my brother in laws dog (small 2lbs) and might've had to bring her and they were more than willing to work with us on that. We went in just for the weekend and from the second i got there i was amazed at the staff. They were so friendly and it didnt feel fake or forced (like they just wanted a tip) and most times i find people are not as nice to us (we are young 21&22) and i feel like they dont think you will tip well so they dont pay attention to you or arent as friendly and i was really worried about this at the omni because its a very nice place, but they were SO friendly and helpful showed us to the evelvator took our car and informed us of the 50 dollar parking fee for 24hrs (valet) took our bags for us, the front desk was great too she was friendly, when we got up there we called doen to the concierege to ask for the number to Texas De Brazil (which was also AMAZING and very friendly in its own right would reccomend to anyone & everyone) he just went ahead a got us a reservation and made sure it was the time we wanted and everything. The location is to die for too as we went to shop on michigan ave. the next morning we got up and took our bags to be checked it was no problem called for the car like 15 min before we were leaving (when we arrived the valet said it would be 50 dollars for 24hrs and it takes 20 mins for the car to come around so we were warned) and it was there waiting before we got back, they loaded our bags and one of them even took our gross mc donalds bag from the drive up and threw it away. Overall amazing mini vacation, the friendly-ness of the staff was enough to make me come back, they were incredible and really made my trip!, I would more than reccomend this hotel to others.