This place is very lovely and comfortable. Staff is kind, location outstanding. We stayed for 3 nights and we could walk to many places from here. The room service is wonderful and yummy!

I remember staying at the Palmer House about 10 years ago and thinking it was pretty run down. Not anymore. Very nicely decorated and conveniently located in Downtown. It's a pleasure to walk around the town in the summertime.

The rooms are quaint and clean and quiet (I had the last room on the corridor). I liked that the windows actually opened. Suprisingly, the bank of elevators accomodated our large group and I was never late.
The food in the hotel was very good with many selections and the room service was more than prompt. The front desk staff was efficient and friendly.

My only complaint was the bed was hard and I couldn't sleep more than a few hours. Other than that, The Palmer House was better than I expected.

My son and I paid only $79 through Hotwire; so, it was a pretty good value. I thought the place was interesting; given they took great pains to retain the historical character of the building. The room was small but clean. They really kill you with the extras here, though. No coffee maker--no Wi-Fi- (well, for a price.) Parking is outrageous. Location is great, but I wouln't pay more than 100 bucks to stay here.

When I called the hotel I was told that parking is included in the price of the room. Not so when I arrived with my car. I could have taken public transportation and saved my self $51 per day parking charge.
The only hotel in the USA that has no coffee maker in the room so that if you want coffee when you wake up you have to buy it at the Starbucks franchise in the hotel! What an obvious rip off!!