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The Ritz-Carlton Chicago (A Four Seasons Hotel): Traveler Reviews


The Ritz-Carlton Chicago (A Four Seasons Hotel)
Hotel class 5.0 of 5
Back to The Ritz-Carlton Chicago (A Four Seasons Hotel)
160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124
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Reviews you can trust

79% Recommend
4.0 of 5 stars 112 reviews
Excellent
73
Very good
19
Average
9
Poor
7
Terrible
4
By trip type
All (112)
Business (38)
Couples (33)
Family (22)
Friends getaway (2)
Solo travel (7)
[ Date ] [ Rating ]
“Renovationed and even more fabulous!”

The Ritz-Carlton Chicago (A Four Seasons Hotel)

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5 of 5 stars
Isky   63 contributions
Chapel Hill, NC
Mar 17, 2009 | Trip type: Couples

I stay at this hotel every March during St. Patrick's Day weekend and it is fabulous. This time, I got a renovated room on the 26th floor and it was great! The carpeting still smelled new. The decor is beautiful! I really enjoy the complimentary kona coffee every mornng in the lobby. And the Sunday brunch is the best in the city. As usual, I always meet a celebrity each time I stay. This year, it was the New Orleans Hornets, who were in town to play the Chicago Bulls.. My only complaint is there were no electric outlets at the desk in the room, making it hard to plug in the computer and cell phones chargers.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 35-49
  • Member since March 15, 2004
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $387 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Fantastic hotel!”

The Ritz-Carlton Chicago (A Four Seasons Hotel)

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5 of 5 stars
WorldTravelingLady   5 contributions
USA
Mar 15, 2009 | Trip type: Business

This Ritz is so nice. Everything about the room was comfortable. Giant bathroom with L'Occitane toiletries. Beautiful lobby. Great location. Highly recommended.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2008
  • Visit was for Business
  • Traveled with With Colleagues
  • Member since March 14, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $387 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Wonderful time at the Ritz”

The Ritz-Carlton Chicago (A Four Seasons Hotel)

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5 of 5 stars
matthewmyoung25   15 contributions
Michigan
Feb 25, 2009 | Trip type: Couples

If you've stayed at any ritz you wont be disapointed. Great Chicago location A+ service as always

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 3 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay August 2008
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since February 15, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $387 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“this is why you go to the Ritz”

The Ritz-Carlton Chicago (A Four Seasons Hotel)

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5 of 5 stars
toni1056   13 contributions
nyc
Feb 17, 2009 | Trip type: Business

I found the Ritz to be absolutely lovely. The staff were great and very accommodating. The rooms were so nice, I wish I lived there! I could not complain about anything during my stay there. It is a little pricey, but you're staying at the Ritz and its the price you would expect to pay.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay January 2008
  • Visit was for Business
  • Traveled with With Colleagues
  • Age group 18-24
  • Member since January 10, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $387 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
“Living the Good Life at the Ritz”

The Ritz-Carlton Chicago (A Four Seasons Hotel)

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5 of 5 stars
byrnsibd   17 contributions
Nashville
Nov 23, 2008 | Trip type: Business, Friends getaway
2/2 found this review helpful

Just got back from a weekend trip to the Ritz Carlton. Here are my comments on the hotel.
LOCATION: Great location, less than a block of Michigan Ave. Right near Water Tower Place mall. Within walking distance of great stores and restaurants.
HOTEL: The hotel is actually located on the 12th floor of Water Tower Place. You need to take a separate elevator to your room once you reach the lobby level. Some people saw this as an inconvenience but for me it wasn't a big deal.
SERVICE: I received exceptional service during my staff. The front desk, bellmen, and housekeeping staff were great.
ROOM: I booked an executive kind suite. The suite was a corner room and had views of Michigan Ave, Hancock Tower, and Lake Michigan. The room was bit dated compared to other Ritz-Carltons I have stayed in, however the room was very clean and well-maintained.
My overall experience at this hotel was very good and I would definitely consider staying there again the next time I visit Chicago.

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since June 18, 2007
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Pet owners, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, Great pool scene
  • I selected this hotel as a top choice for Business meeting / Event, Shopping, Concerts / Music festival
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $387 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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The Ritz-Carlton Chicago (A Four Seasons Hotel) Also Known As

  • Four Seasons Chicago Hotel
  • Ritz Chicago
  • Four Seasons Chicago
  • Ritz-Carlton Chicago
  • Chicago Ritz
  • Chicago Four Seasons
  • Chicago Ritz-Carlton
  • Ritz Carlton Chicago
Address: 160 E Pearson St at Water Tower Place, Chicago, IL 60611-2124