I stay at this hotel every March during St. Patrick's Day weekend and it is fabulous. This time, I got a renovated room on the 26th floor and it was great! The carpeting still smelled new. The decor is beautiful! I really enjoy the complimentary kona coffee every mornng in the lobby. And the Sunday brunch is the best in the city. As usual, I always meet a celebrity each time I stay. This year, it was the New Orleans Hornets, who were in town to play the Chicago Bulls.. My only complaint is there were no electric outlets at the desk in the room, making it hard to plug in the computer and cell phones chargers.

This Ritz is so nice. Everything about the room was comfortable. Giant bathroom with L'Occitane toiletries. Beautiful lobby. Great location. Highly recommended.

If you've stayed at any ritz you wont be disapointed. Great Chicago location A+ service as always

I found the Ritz to be absolutely lovely. The staff were great and very accommodating. The rooms were so nice, I wish I lived there! I could not complain about anything during my stay there. It is a little pricey, but you're staying at the Ritz and its the price you would expect to pay.