This is a magificant, well run Ritz in an outstanding location downtown Chicago. The service was outstanding. Of course, the rate I paid was discounted (group), and although still a little high, was very much worth the price. The bed and bathroom features are exceptional. The service is outstanding. We had a lovely stay and would return without question.

formally the four seasons, close to mall, retaurants and everything.Attended a wedding here in Nov of last year. Stayed for two nights, had a blast.
Been to chicago several many times on business and leisure.
other nice hotels the penisula chicago and also trump international hotel and towers chicago.

My family and I stayed here for a night after attending a Notre Dame football game in October of 2008. The hotel itself is actually a Four Seasons, but it carries the name Ritz Carlton. Don't expect to get any Ritz Carlton perks when staying here as it is truly a Four Seasons property. The rooms were great and we especially like the double sinks in the bathroom. The bed was very comfortable and we had a great view of the city. The location of the hotel can't be beat as it is just minutes away from great dining and shopping. We were fortunate enough to have breakfast here on our last morning and found it to be pricey but very good. We have stayed in many Ritz Carlton hotels and found this one to be very good. The only complaint I have against the hotel is that you don't get any Ritz Carlton perks due to the fact that it is simply a Four Seasons managed hotel.

I stay at this hotel every March during St. Patrick's Day weekend and it is fabulous. This time, I got a renovated room on the 26th floor and it was great! The carpeting still smelled new. The decor is beautiful! I really enjoy the complimentary kona coffee every mornng in the lobby. And the Sunday brunch is the best in the city. As usual, I always meet a celebrity each time I stay. This year, it was the New Orleans Hornets, who were in town to play the Chicago Bulls.. My only complaint is there were no electric outlets at the desk in the room, making it hard to plug in the computer and cell phones chargers.