From the moment I stepped up to the front entrance my luxury service began! I enjoyed every minute @ the fairmont! The King room was spacious and the decor chic! The coffee maker was the coolest and the bathroom is huge! I really like the separate shower, tub, and separate door for the toilet. The desserts and cheese spread at ENO so yummy. Before the fairmont the W hotel was my favorite chain of hotels to stay at.

This hotel is really a nice location - just off Mil. Park and Grank Park - a few blocks from Lake Michigan and the marina area and just blocks from the theatre district and Michigan Avenue - probably the best location I have ever stayed in Chicago... moreso - QUIET little streets surround the hotel and the views are nice.
The hotel is contemporary and the rooms are luxurious and large in size.
The staff was wonderful and courteous.
The one fallback is that the fitness / gym area is privately owned and costs 25.00 a day extra to use. :(
There is a spa in the hotel with great services for men and women. Extra costs there too obviously.
But overall... nice property and I should mention - VERY CLEAN!
Parking is 45.00 a night. Fitness Center 25.00 a day WIFI Internet 15.00 Restaurant and bar $$$$

Up For a Cubs weekend --we usually stay wherever Priceline can put us for $75 or so. That usually means the Hyatt, Drake, Wyndham Chicago, Burnham, Palmer House or Hilton Chicago. Since it was our anniversary and I was able to get a deluxe-view king for about $50 more under Fairmont's Friends and Family promotion (you need an employee id code to get rate--widely available on web)and since Fairmont is generally considered to be a Premium brand a cut above those listed above, we went for it.

Pros = Beautiful facility. Our room's view was a knockout, Milennium Park. a slice of the lake, Field Museum and Soldier Field! Bathroom was cool--separate marble shower with huge "rain" showerhead and one of those big round backlit magnifying mirrors that lets you see zits and blackheads at about 10x. Room was also very clean and quiet.

Cons = Poor A/C --it was a hot humid weekend. Though the a/c was set on high cool and 64* -- the room never got below 73* I know that is a fine temperature for most--but I cannot sleep unless temp is below 70. I've come to believe that a lot of hotels have some sort of non publicized low end governor and they decide how cool your room will be allowed to get. I want it my way and at a Premium hotel--should be able to get it. I reported it the first morning after the first night and they promised to send an engineer up.--We were out all day so I've no idea if anyone looked at it as they weren't considerate enough to leave me a message. At any rate the second night was the same as the first---hot and humid! First night we went to see "Jersey Boys" (great, highlight of the trip!) and returned to our room at about 10:30 and decided to order up a snack (hotel directory advises 24hr in room dining) after studying extensive menu and making our selections we called to place our order only to be informed "in room dining has closed for the night" !! Here we are in Chicago at a supposed world class upscale hotel and we couldn't get any room service at 10:45 PM !!! I guarantee you I could have scared up a cheeseburger or club sandwich or something at the Holiday Inn in the little Indiana city I live in. Geeez. Location --most reviews call the location good. It is unquestionably in a good, but business oriented neighborhood--other than the CVS across the street, it is about 3 city blocks to any shopping/dining/entertainment venues- (dining choices are severely limited at the Fairmont) so for my purposes, the location is average to poor. Concierge service: I sought the advice of the concierge on two separate minor matters---but each time the concierge desk was overwhelmed and people were waiting 3-4 deep, not how I wanted to spend my time--so I did without their counsel.

Was the extra $50 or so per night worth it for the view and the bathroom? IMHO hela no! Won't be back.

We stayed Thurs-Sat June 11-13 for Cubs game and sightseeing-we got a great rate since we booked early before the hotel was filled $167/night for a "suite" that had a bedroom with 2 double beds, a separate living room with dinette table, there also was a small vanity area and huge bathroom with separate tub/shower area. Valet parking at the hotel isn't cheap at $49 a night plus tip-so we self parked in the underground garage of the Aon building next door which meant a little walk but saved us $30 for the 2 nights and you can always drop off the family and suitcases at the front of the hotel then go park-(we do public transportation and didn't need in & out privileges) the Aon building connects to the Fairmont so you don't even have to walk outside and has a Starbucks, Au Bon Pain and sandwich shop (the building is closed on weekends though but parking is still available-pay in the lobby)-ask workers where to go and they'll point you in the right direction. We loved the Fairmont-rooms were clean, attentive staff, swanky lobby-the doorman took our picture for us, hailed cabs easily and concierge made dinner reservations for us. There was a free coffeemaker in our room ($10 if you used the bottled Evian) but it was one of those fancy pod makers I couldn't figure out so I bought Starbucks one day. There is a CVS right across the street for anything you might need. It's not too far of a walk to Milennium Park, Macy's, the El station. Overall a wonderful experience-my favorite and we've stayed at a few downtown Chicago hotels with our kids, this was my favorite because of price, location and accomodations. (Did I mention the ceramic tiled shower with rainfall water head?). Very nice for families-(although we did NOT eat there, ordered in Lou Malnati's pizza and ate out.