My girlfriend and I stayed three nights in a Swissotel Executive Room during a recent Chicago vacation. We have mostly very positive things to say, and would probably stay there again if we ever go to Chicago. At least if we can find as good a deal as we did this time.
I would like to point out some things you should be aware of:
1) There's a lot of construction work around the Swissotel. The hotel seems to be 100 % soundproof, so that's no problems. But within a year or so the magnificent lake view will probably be only a memory of the past. The same goes for the view of the park area to the south.
2) Make sure that you don't get a room right next to the elevators, since these make a lot of sound, speedy as they are. We first got room 3301, but had to change. No problems at all at the front desk - they seemed to be used to it. The original room had a lakefront view which was stunning. The second room overlooked the city and river, with a good look of the Wrigley Building. Not as exciting, but still very good. Beware of office workers who probably can see right into your room from a 100 feet distance.
3) We had an Executive Room which granted us access to the 42nd floor Executive Lounge with day-round complimentary beverage service (non-alcoholic), an evening serving of hors d'ouvres (sorry for the spelling) and pastries, and free Internet Access. Also a great view. The Executive status did not grant us free access to the gym, which came for a cost of $15. The pool and sauna was free for all guests.
4) The restaurant and bar service on the ground floor was OK, but during our stay, the lobby was always really full of other guests. Maybe since the hotel had a really good spring offer, which attracted more private guests compared to the usual business people.
5) The Executive room was smaller than expected, probably a standard room, although on high floors. I would probably choose a corner room next time, which looks larger on their website. The King bed was excellent, LCD-TV really nice, and the room came with a stereo with iPod docking station as well as a really good coffee brewer. Nice! The bathroom featured both a tub and a shower and was in perfect condition. The last remark in fact goes for the whole room, the cleaning service was perfect and the room recently renovated.
6) Make sure to sign up for the Club Swiss Gold bonus program before your stay for better front desk service and it will strengthen your chances of a free upgrade.
All in all, Swissotel Chicago was a great experience, which I definitely would recommend.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Tourists
I do not recommend this hotel for:
Young singles, Families with young children, Families with teenagers
I selected this hotel as a top choice for:
Shopping
Management Response
SwissotelChi, Director Marketing Programs and Public Relations
(Management representative)
May 20, 2008
Thank you for taking the time to write a review on your recent stay at Swissotel Chicago.
Fortunately, our triangular design and hotel placement will afford us the opportunity to retain most of our fabulous views of Navy Pier, Lake Michigan, Chicago River and The Magnificent Mile.
We look forward to welcoming you back in the near future.
Kindly,
Swissotel Chicago
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.