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Best Western Grant Park Hotel: Traveler Reviews


1100 South Michigan Avenue, Chicago, IL 60605
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64% Recommend
3.0 of 5 stars 127 reviews
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Blame it on the Bears

Best Western Grant Park Hotel

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1 of 5 stars
castorbean   5 contributions
Chicago, Il
Jan 10, 2009 | Trip type: Family

Have stayed here in past after Bears nite games as the location is convenient and the price is low. Never had a problem though would have rated it just "okay". The last time I spent the nite is the last time I will stay. A man was on the loose in the hall, yelling and banging aggressively on doors. I called the front desk and was told that I was the second complaint and that they needed one more complaint to take action as the hotel had a "three complaint" policy. Did not sleep all night which negated the reason for even being there. I live about an hour away and should have made the drive. I wrote two letters when I got home, one to corporate Best Western and one to the local facility. Got a call from the local customer service saying that I must have misunderstood the policy and the front desk did not say what I heard. Got an email from corporate reiterating the response I got from the local unit and offering a gift card for 25$ to be used.... at Best Western. There is a very nice Hyatt down the street as well as a myriad of other hotels. I will be spending the extra money to stay at one of them in 2009.

  • Liked — comfortable beds
  • Disliked — security is scary
  • My ratings for this hotel
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 5 of 5 stars Location
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Check in / front desk
    • 1 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay December 2008
  • Visit was for Hobbies / interest / culture
  • Traveled with Family (extended)
  • Age group 50-64
  • Member since April 11, 2008
  • Would you recommend this hotel to a friend? No
  • I do not recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists
  • I selected this hotel as a top choice for Sporting event
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $178 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Quite nice

Best Western Grant Park Hotel

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3 of 5 stars
jirrupin   120 contributions
Sydney, Australia
Dec 9, 2008

We got a good deal on this hotel through Priceline, and stayed here for four nights. It's a fairly basic hotel and the decor is old school, but it is very close to the Roosevelt station, and it's only a 15 minute walk to the heart of the Loop and Millenium Park. We also really liked the free internet in the room.

Our room was on the 4th floor and had no real view to speak of. One annoying problem we encountered was on the first day there, we returned to our room at 5:15pm to find it still hadn't been cleaned. Apparently the cleaner just skipped it, but it was a little annoying.

If you do stay here, be sure to have breakfast or brunch at Yolk which is basically next door. Their Chicken Fajita Omlette is not to be missed.

All in all, the Best Western is a fine choice if you're watching your pennies in Chicago, but if you can afford better, then do it.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2008
  • Visit was for Hobbies / interest / culture
  • Member since March 08, 2005
  • Would you recommend this hotel to a friend? No
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $178 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Good Location

Best Western Grant Park Hotel

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4 of 5 stars
On_Holiday_154   1 contribution
Tucson, AZ
Nov 28, 2008 | Trip type: Business

We were five students who booked a room at the Grant Park. Overall, we had a good experience.
Pluses: Clean, helpful staff, convenient location on the edge of the Loop, not far from the McCormick Convention Center and close to the El.
Minuses: Make sure your suite really has a fold-out couch. Ours did not, and we weren't allowed a roll-a-bed (Chicago law?), so one of us bunked on the couch. The bathroom did not have a sink separate from the toilet/shower, which is a problem when you have five women in a room.
Warning: The restaurant next door makes hideously awful cocktails so be forewarned!
The price was excellent because we booked well in advance, so overall, I recommend it.

  • Liked — Location and cleanliness
  • Disliked — Restaurant adjacent
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
  • Date of stay November 2008
  • Visit was for Business
  • Traveled with Business colleagues
  • Age group 35-49
  • Member since November 28, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Business meeting / Event, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $178 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
nice view!

Best Western Grant Park Hotel

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5 of 5 stars
happimags   23 contributions
leicester
Oct 7, 2008

We were quite high up so the view out of the window was good
Liked Chicago very much loved millenium park.
Parking in the surrounding area was poor. Understand the coach driver had to move the coach in the middle of the night.

  • Liked — view
  • Disliked — parking
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 2 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
  • Date of stay September 2008
  • Visit was for Other
  • Traveled with Large group or tour
  • Age group 50-64
  • Member since September 02, 2006
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for An amazing honeymoon, A romantic getaway, Girlfriend getaway
  • I selected this hotel as a top choice for Other
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $178 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
An excellent choice

Best Western Grant Park Hotel

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4 of 5 stars
99Carol   1 contribution
Colorado
Sep 14, 2008 | Trip type: Friends getaway

This hotel was an excellent choice for comfortable, affordable lodging in the downtown Chicago area. It is located right across the street from the Field Museum and Aquarium. The room was not plush but certainly pleasant. Best of all, the customer service by all front desk personnel was outstanding. Very helpful with advice on nearby restaurants and transportation options for getting around town. I would return to this hotel in a heartbeat.

  • Liked — customer service
  • Disliked — decor somewhat outdated
  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Service
    • 3 of 5 stars Business service (e.g., internet access)
  • Date of stay September 2008
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 50-64
  • Member since September 14, 2008
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for Girlfriend getaway, Older travelers, Families with young children, Families with teenagers, Tourists
  • I do not recommend this hotel for Young singles, An amazing honeymoon, Great pool scene
  • I selected this hotel as a top choice for Museums / Cultural / Historical sites, Shopping
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d114583?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $178 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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Best Western Grant Park Hotel Also Known As

  • Best Western Grant Park
  • Best Western Chicago
  • Chicago Best Western
Address: 1100 South Michigan Avenue, Chicago, IL 60605