This was my second stay at this property.

Everything was perfect. The executive suite that I was fortunate enough to have was beautiful. The staff handled ever request promptly and with a smile. The workout facilities were great as were the staff. Room service was prompt and the food excellent.

When I called the hotel from the airport to see if I could get a room due to my flight being cancelled they accommodated me without issue. As my checked bags were not returned to me, they provided me with every toiletry necessary. They also provided shorts and a t-shirt to use so that I could work out. The concierge had a charger available for my blackberry and checked the next morning if my flight was on time.

This time the Four Seasons got everything right. Being at the hotel was like a home away from home. No matter what the price, it would have been worth it. It was that good.

Hotel website offers $150 to $250 credit to room or hotel credit for spa etc. Wonderful hotel. We upgraded to a suite and had a beautiful view of Michigan Ave. The spa type bathroom was unbelievable. Our room had a jet tub and separate shower. The hotel felt very new. Our room had 2 flat screen tvs and dvd player. I had a massage at the hotel spa and it was wonderful as well. We would definately stay here again. The hotel is located inside the 900 shops which has Bloomingdales, Mark Shale, and many other stores. It is a great location right on Michigan Ave.

We asked the concierge how we could get impossible tickets to see OPRAH. They made no promises, but that next day my husband and I were at the OPRAH show! What they do is call the Oprah show and ask for tickets. If there are standby tickets available they will put you on a standby waitlist. You have to be on the list, you can't just go to Harpo to possbily get in. There was room on the wait list so we got on the list and there was seat availability and we got in!!

For my first visit to Chicago, I had the great fortune to stay at a truly marvelous hotel. My company was in town for the Kitchen and Bath Show and booked through the convention at a great rate. We also decided to have a reception here for our customers and thus had been in contact with the hotel's catering department.

Upon arrival in the pouring rain, umbrellas and smiles greeted us. The hotel is in the perfect shopping area of Michigan avenue in a safe and prime location on top of Bloomingdale's and other stores.

The lobby is a short elevator ride up from the street and is the start of the luxury. Marble and crystal are everywhere. At check-in, the desk agent offered us an upgrade to a suite for 30$ more a day. I jumped at the offer and it did not let me down. My room was 4003 on the 40th floor. (btw, even the elevators seem luxurious.) My room was absolutely perfect!! I really can't find a flaw with it. The room consisted of a decent sized living room with desk, sofa, and chair.A large window with windowseat looked out into the fog (As I mentioned, it was raining and nasty outside and the wind was howling.) From what I could see, I could tell that when the rain cleared, my view was going to be fantastic.

The adjoining bedroom was large and featured a DIVINE bed and chaise. I was struck by the quality of furnishings and everything looked like it was recently updated. I enjoyed waking up to my own music on the ipod alarm clock that was very easy to set. The dressing area had a bench and mirrors that functioned well for the morning routine. The bathroom was roomy and had marble and good lighting. The L'Occataine products smelled great. The room was perfectly clean!! I use to work in the industry and cleaning perfection is rare if not impossible, but there wasn't the slightest trace of anything amiss in this room.

The only thing that I think anyone might complain over is the building noise. Chicago is the windy city and it lived up to it's name that night. As all modern skyscrapers are designed to be flexible in high winds, the Four Seasons has some creaking noises that can be quite noticeable in high winds. It didn't bother me as it reminded me of the rocking of a cruise ship. And the bed kept me cradled and pampered all night long.

In the morning, the sun was out and I took in a fantastic view of Lake Michigan and the cityscape including the Hancock Center across the street. The rest of the stay was great including our reception which was handled easily by the great staff. I went to the fitness center which was cozy but had everything I needed.

This hotel has to be one of the best I have ever stayed with and I will certainly be back, even if the bank balance can't handle it. Four Seasons has a reputation for the best in the world and this hotel is definitely evidence of that.

Where to begin? Everything about the hotel was amazing. From the beautiful rooms to the breathtaking views, our first four seasons experience was fantastic. Having stayed at many other upscale brands before (mandarin oriental, ritz) we decided to try a four seasons for our trip to chicago and we weren't disappointed in any way.

The hotel rooms were spacious and very modern. LCD flatscreens were found both the living room and bedroom. The bed was exceptionally comfortable and the large window sill was covered by a cushion that you could relax on with your laptop and enjoy the great views.

The staff was equally outstanding. Very polite every time we encountered them and the concierge recommended an outstanding steakhouse (david burkes) that everyone in my family loved.

The location was also very nice, sitting right across from the john hancock building on michigan avenue. Curbside at the hotel had lots of heaters that helped tremendously when waiting for a taxi in the 20 degree weather.

My first experience with the four seasons chain was outstanding and i've already made plans to stay at the four seasons paris this summer.