Every summer for July 3rd, my boyfriend and I book a hotel in the city for the Holiday weekend and enjoy spending time with our closest friends. Each year we try a different hotel, and this year decided to give the Affinia a try, because of the awesome room layouts we saw posted online. Despite some negative reviews about long elavator waits, small rooms, and over bookings, we booked our stay regardless.
WE WERE SO SATISFIED!!! Our room was on the third floor - room 305. When we opened the door for the first time, we were shocked to see the layout was nothing like what was pictured online (keep in mind this was a corner room). Instead this room was the length of a bowling alley!!! Huge and long! Everything was clean, fresh and well kept. Our bathroom was very trendy, and resembled a mini nightclub with a awesome mirror and colorful wall decor.
Besides our satisfaction with the room, we wandered to the 29th floor where we found a rooftop bar and lounge. They had a DJ playing dance hits till 2am. Although the drinks were quite pricey, the fun and scenic views of Chicago made up for it.
Most importantly, during our entire stay we were treated like KINGS AND QUEENS. Catered to whenever needed. They even have a pillow menu. Choose from like 10 types of pillows, memory foam was my favorite, but they also have magnetic pillows, down pillows, audio pillows with built in IPOD jacks, and MORE.
Not only that but the Customer Service.......AMAZING. Christopher, our concierge who was there on both Friday and Saturday was so nice and extremely helpful. Right next door, we found Gino's East Pizzeria. For some reason, Gino's had a apprx. 100 person line wrapped around the building all day. With Christoper's help, we were able to cut the line and get seated within FIVE minutes! Service was exceptional and the food very good!
Throughout our stay Christoper asked us if we needed anything, on one occasion even filling up our water bottles. It was raining when we left and I asked Christopher for a bag so that I wouldn't get wet when we walked to the parking garage. With no hesitation, Christoper went into the hotel and came out with a complimentary Affinia Hotel umbrella for me to have free of charge! We have stayed at a lot of hotels but have never have customer service like this!
I reccomend this hotel to anyone, looking for a relaxing romantic stay or a fun getway.
Thank you Christopher for a great stay at the Affinia Hotel Chicago!