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The Whitehall Hotel: Traveler Reviews


105 East Delaware Place, Chicago, IL 60611
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Reviews you can trust

71% Recommend
4.0 of 5 stars 195 reviews
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Great location

The Whitehall Hotel

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4 of 5 stars
EdBear   14 contributions
England
May 10, 2009 | Trip type: Couples

We were in Chicago on a stop over and were really pleasantly suprised how lovely a city it was for a short break.

Hotel location is great, just off magnificent mile. Very clean and decent sized rooms. Felt a bit business like and the service was not very personal (e.g. we never felt like having a drink in the bar) but it was a great base to explore the city as there are plenty of bars, restaurants and shops nearby.

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay June 2008
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since March 28, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Management response from Alex Pulido, Hotel Manager
(Management representative)
May 12, 2009
EdBear,

We're glad you enjoyed our wonderful city & the many attractions it has to offer. I'm disappointed our staff didn’t meet your expectations on the service level, you mentioned "Felt a bit business like and the service was not very personal", we pride ourselves in personalized service and sincerely apologize you didn’t experience it first hand. Please feel free to contact me by email if you would like to discuss in detail at apulido@thewhitehallhotel.com. Thank you for the feedback & opportunity to assist you.

Sincerely,

Alex Pulido
Hotel Manager
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Average price*: $365 (year-round)
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Great Value! Across from 4 Seasons

The Whitehall Hotel

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4 of 5 stars
Hiker24   22 contributions
Rockford,Illinois
Apr 28, 2009 | Trip type: Family
1/1 found this review helpful

We had 2 rooms both were a great value! Family members stayed at the four seasons and spent $400.00 a night more than our rooms. Room 1 had a king bed and a goofy sized Bathroom and the view was the side of a building. Room was very clean and cozy! Room 2 was an upgrade for $20.00. 2 Queens and a full Bathroom and the veiw was "Delaware Place" The street in Front of the Hotel. Very nice room lots of room and a much better view for the first time visitor would recommend spending the extra money for the upgrade! Room was clean and very comfortable. The only draw back was the 1 small elavator and the long waits to go up and down. Should be a lot better when they are done remodling. The staff is the best! from the door man all the way to the cleaning Staff I would give them an A+

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Extended Family
  • Age group 35-49
  • Member since December 19, 2008
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $365 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
The perfect Boutique hotel!

The Whitehall Hotel

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5 of 5 stars
mightymoe75   1 contribution
Chicago, IL
Mar 18, 2009 | Trip type: Couples
2/2 found this review helpful

My wife and I stayed here for a one-night getaway, and I was pleasantly surprised. The lobby, elevators and halls were smallish, as is to be expected from a boutique hotel that dates to the 1930's. They were nonetheless well-appointed. Check-in was smooth, the valet fast. The room itself was SWEET. It was a bit small, but well appointed too. Bed was perfect, the bathroom spotless and tastefully appointed, with higher-end guest toiletries. The only gripe would be that the walls seem a bit thin. Other than that, great stay, walking distance to the city's best restaurants and bars.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Member since March 18, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $365 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Perfect room and location. Faultless.

The Whitehall Hotel

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5 of 5 stars
believeme79   2 contributions
Dublin, Ireland
Mar 11, 2009 | Trip type: Couples
1/1 found this review helpful

I've just returned from 5 nights in Chicago staying at the Whitehall.

The hotel was for me, perfect. A great location just off the Magnificent Mile. Close to all the shops and restaurants nearby. The loop is walkable as is Lincoln Park from the hotel.

The hotel is not part of a chain group which I think makes it all the better. It has a more personal feel to it and adds to the experience. The room was great and the bed and pillows are the most comfortable I have experienced. The staff were very helpful and just after check in, the guy on the front desk (Lemar I think) called to see if we were happy with our room. Great staff, great hotel, and reasonable price. All in all, I wouldn't hesitate to recommend this hotel. If I'm back in Chicago I know where I'll be staying. 10 out of 10.
Richard, Dublin, Ireland

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay March 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 25-34
  • Member since February 11, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $365 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
Small Feel in a Big City

The Whitehall Hotel

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4 of 5 stars
FloorPro   7 contributions
Houston, TX
Feb 6, 2009 | Trip type: Friends getaway

Overall the hotel was nice. The electronics and decor could use an update.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 3 of 5 stars Rooms
    • 5 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Service
  • Date of stay January 2009
  • Visit was for Quality time with friends
  • Traveled with Friends
  • Age group 25-34
  • Member since February 03, 2009
  • Would you recommend this hotel to a friend? Yes
  • I recommend this hotel for A romantic getaway, Girlfriend getaway, Older travelers, Tourists
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $365 (year-round)
Call now to book: 1-800-45-HOTEL from hotels.com
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The Whitehall Hotel Also Known As

  • Whitehall Hotel Chicago
  • Whitehall Hotel
Address: 105 East Delaware Place, Chicago, IL 60611