This was our first trip to Chicago and we weren't quite sure where to stay. Due to the reviews on here and because I was able to get decent rates we decided to stay here. When we arrived we were pleasantly surprised with with this hotel. It is in a wonderful location, the staff were very friendly and accommodating and check-in was easy. This hotel is 1/2 block off of the magnificent mile and the John Hancock building. The hotel is cozy and inviting. I loved the fact that we were in the middle of this huge city but the hotel was intimate and I felt like I was at home. The rooms are very nice and spacious enough for 2 people and the beds are very comfortable. We had a great stay and I would recommend this hotel to anyone.

We were in Chicago on a stop over and were really pleasantly suprised how lovely a city it was for a short break.

Hotel location is great, just off magnificent mile. Very clean and decent sized rooms. Felt a bit business like and the service was not very personal (e.g. we never felt like having a drink in the bar) but it was a great base to explore the city as there are plenty of bars, restaurants and shops nearby.

We had 2 rooms both were a great value! Family members stayed at the four seasons and spent $400.00 a night more than our rooms. Room 1 had a king bed and a goofy sized Bathroom and the view was the side of a building. Room was very clean and cozy! Room 2 was an upgrade for $20.00. 2 Queens and a full Bathroom and the veiw was "Delaware Place" The street in Front of the Hotel. Very nice room lots of room and a much better view for the first time visitor would recommend spending the extra money for the upgrade! Room was clean and very comfortable. The only draw back was the 1 small elavator and the long waits to go up and down. Should be a lot better when they are done remodling. The staff is the best! from the door man all the way to the cleaning Staff I would give them an A+

My wife and I stayed here for a one-night getaway, and I was pleasantly surprised. The lobby, elevators and halls were smallish, as is to be expected from a boutique hotel that dates to the 1930's. They were nonetheless well-appointed. Check-in was smooth, the valet fast. The room itself was SWEET. It was a bit small, but well appointed too. Bed was perfect, the bathroom spotless and tastefully appointed, with higher-end guest toiletries. The only gripe would be that the walls seem a bit thin. Other than that, great stay, walking distance to the city's best restaurants and bars.