I was supposed to stay here in June 2008, but could not get to Chiacgo because of the summer floods. My transportation was cut off. I called Expedia to cancel my reservation, who contacted the hotel. The hotel told them they would not refund us the money. We had to pay 100% of the room we never stayed in. I have never been to Chicago and was really looking forward to the trip. This was not up to me. If I could have I would have been there!! Where I come from, when there is a natural disaster, people come together and help each other out! This kind of behavior is inexcusable!! I don;t know how these people can sleep at night! Not only did they take my money, but they probably rented the room out out someone else!! So, unless you can afford to throw away over $100, be careful about reserving a room here...you never know what's going to happen....FYI, Expedia felt so bad about it, they gave us a $50 credit. They were very good to deal with and I highly recommend them!!

The Heart O'Chicago is a very basic, OK-located northside Chicago motel at a reasonable price.

I was fairly happy with my stay until a large amount of change (which added up to a reasonable amount of money) was blatantly stolen from my room by housekeeping. I notified management who said it was none of their business and to bring it up with housekeeping myself the next day. What an unbelivably rude and inappropriate attitude!

It's not the money itself that bothers me but the fact that housekeeping knows they can get away with violating your personal space by taking what they want from your property because management obviously doesn't care if they do so.

I don't care how cheap a motel is, this kind of behaviour is just unacceptable. Only stay here if you have everything, including your loose change, under lock and key and/or want to be treated like a sucker.

Very good for the money. Old but very clean. I would stay there again.

I used to live in Chicago and always was intrigued by this hotel when I drove by it, mostly due to the big cheesy sign (which I love). I was back in town to do some work and, although I usually stay with friends, I decided to get a hotel for a couple of nights. Since I was using my grant money, I wanted to save on costs so that I can use the money for other things. I read the reviews on here and decided to give the Heart a try. I was not disappointed! I got a large spacious room for less than $90 a night! It is clean, has FREE wireless, and a free breakfast (although the food choices are limited, can't complain about the price!). As a former resident of the city, I can say the location, while not ideal for getting downtown, is very good, especially if you enjoy the neighbourhoods of Chicago, rather than the downtown core. Andersonville is within walking distance, which is a great neighbourhood. Also, the Clark bus (#22) is one block away and this bus will zoom you down to Wrigleyville/Lakeview/Lincoln Park quite easily, or even downtown. Although, if you're heading to Michigan Ave, I would catch the #84 to Bryn Mawr station and take the red line downtown. Essentially, this is a great deal and you will not be disappointed, especially if you like retro things!