I just called a few minutes ago to find out the price because I need to make a reservation, and not being from Chicago, clearly the most logical thing to do is call. The crazy woman who answer the phone YELLED at me, "WE DON"T DISCUSS PRICES OVER THE PHONE" and then hung up on me!!!
Never have I been treated so rudely by anyone at a hotel. I was so confused afterwards that I decided to call back and ask, "was it really necessary to hang up on me?" and she continued yelling. This place clearly has no idea how to treat potential customers but did a fine job of scarring this one away. NO THANK YOU! Luckily my only interaction with them was a phone call.

Having been to well over 120 countries and very well traveled, It is not the Ritz and does not claim to be, It is very well located among various places to eat, the new grill on the conner being my first choice, It is a place that is whatever you make it, they could do better on leaving more towels and such in the room, however the young woman at the front desk Sparky makes up for it, she was very, helpful and gave the place a certain flair,
I do not sleep much when I travel so a place to through down the bags and return to nap before heading out in to the woundeful mystical world called the city of Chicago, The Abbott is the last strong hold of days that have long passed, everything around it has be turned into a fancy shop or hip club, it is a stone beast that refusses to give up and be mad a-new, it is just what it is and that is what gives it, its beauty and strenght if the walls could talk it would speak of broken dreams, passers in the night on their journey to some other place, young people seeking the power and engery of the city for a night or a weekend, the old recalling their first trip to the big city, their first job enterview coming from a small town, the things they have seen and done some they wish to speak of others they do not, however this place to me is a becaon of engery that gives me power to write and reflect and relax, for a short time, all one must do is open the window to take in the sights and sounds of the city, the calling of police and emergency vechiles on their way to save and protect, the sounds of the people out on the town for the night, , it is a place that I hope shall never be taken away from the heart beat of the city, just know that it is not where you stay it is what you make of it and take from the experience so I say for the dollar amount and where it is at it can be fine, just be aware and know that it is not the ritz carlton but has its own flair and charcter........ Flackville06@aol.com

I stayed at the Abbott this month, it was not my first time there, but I was very glad to see that they had improved a lot: new beds and carpets, a comfortable lobby, and no roaches any more! (I saw only one, in a dustbin). The location is superb, close to 24-hour restaurants and stores, as well as a subway station and plenty of buses! Chicago is a rather expensive city, so it is a real pleasure to find this little gem, with friendly neighbours and very friendly and professional staff. (Also, the air conditionning is great, particularly during these hot summer months).

The beds felt as if they were recovered from a 1920's brothel. Very saggy and limp. The mirrors on the ceiling were an interesting touch. As were the additional bedfellows. I believe our room had a mother nest filled with her baby cockroaches. At one point during the night, one even fell of the wall and landed on my lip. The tickling sensations i had throughout the night were not always coming from my bed partner. the decor was fashioned with an 80's flair of stucco walls and well worn carpeting seamingly of the same era. The antiquated bathroom did release good strong hot water, but was slightly cramped for two. if you don't mind the smell of stale locker rooms, than the trip to your room through the halls should bring back some fond memories of your high school gym days. However, the staff at the abbot hotel is very pleasant and professional even under these dire working conditions. My recomendation to all is that it has a great convenient location for many of the city sites especially within the lakeview neighborhood,and offers a vey competetive room rate. I also recommend that your bring a can of raid to eliminate any additioal charges for having those addititional roomates.