I travel the nation almost every weekend of the school year representing my school's track and field team. Never in any of my endeavors have I encountered such a despicable place of business. I was in town visiting, things came up, and I needed a place to stay last minute. This hotel was write in the middle of Belmont and only about 90 a night so I thought wow what a deal right? WRONG! I was angered enough that only one of the two heaters in the room worked, the windows did not shut completely, and that the place was just completely run down. If that was not bad enough after I came in for the night I pulled back my bedding to hop into bed to find pubic hairs and a small blood stain. THATS RIGHT PUBIC HAIRS AND A BLOOD STAIN. So what did I do next? I marched down to the front desk where I asked for clean sheets. They informed me that housekeeping was gone for the day and that they just rented their last room so there was nothing that they could do for me. Never in my experience of staying at inexpensive institutions have I seen a hotel/motel. I just sucked it up, and I went back upstairs and brushed the debris out of my bed. After trying to sleep for about an hour I realized that now neither heater in my room worked. At this point i went back down and asked what was wrong with the heat to be greeted with the response: "There is nothing I can do its broken!" After all this I just went back up and suffered through the night awaiting my chance to get out of there. At some point I finally fell asleep and was abruptly awakened by a lady slamming on my door and screaming: "ITS CHECK OUT TIME AND YOUR STILL GET THE HELL OUT". I packed up as quickly as I could and headed down to the front desk where I demanded to speak to a manager. I was informed that the only time that a manager is present is around 8am in the morning. I am currently attempting to contact the manager in an attempt to receive a refund via the phone number on the one inch square piece of paper i was handed as a business card at the time of my complaints.

I just called a few minutes ago to find out the price because I need to make a reservation, and not being from Chicago, clearly the most logical thing to do is call. The crazy woman who answer the phone YELLED at me, "WE DON"T DISCUSS PRICES OVER THE PHONE" and then hung up on me!!!
Never have I been treated so rudely by anyone at a hotel. I was so confused afterwards that I decided to call back and ask, "was it really necessary to hang up on me?" and she continued yelling. This place clearly has no idea how to treat potential customers but did a fine job of scarring this one away. NO THANK YOU! Luckily my only interaction with them was a phone call.

Having been to well over 120 countries and very well traveled, It is not the Ritz and does not claim to be, It is very well located among various places to eat, the new grill on the conner being my first choice, It is a place that is whatever you make it, they could do better on leaving more towels and such in the room, however the young woman at the front desk Sparky makes up for it, she was very, helpful and gave the place a certain flair,
I do not sleep much when I travel so a place to through down the bags and return to nap before heading out in to the woundeful mystical world called the city of Chicago, The Abbott is the last strong hold of days that have long passed, everything around it has be turned into a fancy shop or hip club, it is a stone beast that refusses to give up and be mad a-new, it is just what it is and that is what gives it, its beauty and strenght if the walls could talk it would speak of broken dreams, passers in the night on their journey to some other place, young people seeking the power and engery of the city for a night or a weekend, the old recalling their first trip to the big city, their first job enterview coming from a small town, the things they have seen and done some they wish to speak of others they do not, however this place to me is a becaon of engery that gives me power to write and reflect and relax, for a short time, all one must do is open the window to take in the sights and sounds of the city, the calling of police and emergency vechiles on their way to save and protect, the sounds of the people out on the town for the night, , it is a place that I hope shall never be taken away from the heart beat of the city, just know that it is not where you stay it is what you make of it and take from the experience so I say for the dollar amount and where it is at it can be fine, just be aware and know that it is not the ritz carlton but has its own flair and charcter........ Flackville06@aol.com

I stayed at the Abbott this month, it was not my first time there, but I was very glad to see that they had improved a lot: new beds and carpets, a comfortable lobby, and no roaches any more! (I saw only one, in a dustbin). The location is superb, close to 24-hour restaurants and stores, as well as a subway station and plenty of buses! Chicago is a rather expensive city, so it is a real pleasure to find this little gem, with friendly neighbours and very friendly and professional staff. (Also, the air conditionning is great, particularly during these hot summer months).