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Holiday Inn Chicago O'Hare: Traveler Reviews


5615 N Cumberland Avenue, (formerly Clarion Hotel Barcelo - O'Hare Arpt), Chicago, IL 60631
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Reviews you can trust

85% Recommend
4.0 of 5 stars 43 reviews
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Luxurious Rooms for the Money

Holiday Inn Chicago O'Hare

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5 of 5 stars
Wildem   1 contribution
Hebron, CT
May 18, 2009 | Trip type: Solo travel

I was stranded at O'Hare overnight due to a missed connection caused by weather. I didn't want to spend a fortune on an unexpected hotel stay. My Friday night rate, inclusive of taxes, was $109.75 which, for Chicago, is a real deal. The linens on the King-sized bed were luxurious. The room was large and had many amenities - working clock radio, fridge, microwave, coffee maker and fixins. The bathroom had a large vanity area - black granite-like counter with Garden Botanika soaps, lotion, cleanser and shampoo. Tub had a curved shower rod which made the shower more spacious - also had an oversized adjustable shower head. Another commentor below mentioned there were no room-darkening drapes. Perhaps his room didn't, but mine had a separate set of darkening drapes that you pulled over the sheer drapes. As a stressed out traveler arriving at the end of a long day, the room was a godsend. Lobby is gorgeous - lots of dark wood and polished black and white "marble" flooring - looks like an English manor house. Three (or four, can't quite remember) elevators in good shape with wood, brass and mirrors. Hallways are a bit dingy. Shuttle drivers were very friendly and did an amazing job remembering who had what bags - which made things very efficient upon arrival at the airport in the morning. Shuttles leave the hotel on the hour and half-hour, 24-hours a day. They were right on time. Picking up the shuttle at the airport was kind of frustrating. You pick it up in front of the Hilton's entrance - at the shuttle center - which is a zoo. There are several Holiday Inn shuttles and you need to be careful to wait for one that says Cumberland Ave on it. The Cumberland shuttle seemed to take forever to arrive - whereas there were numerous other Holiday Inn shuttles that came and went. So be prepared to wait up to a half hour. Having said that, the shuttle was very comfortable, the driver friendly and the trip to the hotel uneventful. The hotel advertises they are 2 mi and 5 minutes from the airport. It may be 2 mi as the crow flies, but the trip takes at least 10 minutes - and may take you longer individually depending on which terminal you use. Allow at least 15 minutes (with no traffic problems). As a female traveling alone, I was also happy to see that the hotel's clientele were seniors, families, business travelers and even flight crews. I felt very safe and comfortable. I could not have been more pleased with my experience - especially under the stressful situation of being stranded.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Age group 50-64
  • Member since May 18, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $140 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Great Service!

Holiday Inn Chicago O'Hare

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4 of 5 stars
Izzy619   5 contributions
Pasadena, California
May 8, 2009 | Trip type: Business

I was going to rate this place a 3 stars but it surely has deserved an extra star for its service.

The room is dated and some of the areas need repairs but not enough to bother me. Overall, the room is clean and it has all the ameneties (fridge, microwave, iron board n hair dryer).

Since it is located near the airport, you can constantly hear the airplanes so be sure to bring your ear plugs.

This hotel has gotten an extra star for the rating because of the pillow selection they offered. Firm, soft, down and u-shape pillow. And technical service team has provided excellent service when we could not log on to the internet

  • My ratings for this hotel
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 3 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
  • Date of stay May 2009
  • Visit was for Business
  • Traveled with Other
  • Age group 35-49
  • Member since July 12, 2007
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $140 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Great Value

Holiday Inn Chicago O'Hare

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5 of 5 stars
SmokieBr   8 contributions
Lynwood IL
Apr 29, 2009 | Trip type: Couples

My husband and I booked a room using Park.SleepFly the night before a very early flight out of Chicago-O'Hare. It was quite a relief to know that we were only 5 minutes away from our terminal. The parking facility was a two-story garage, and we were instructed to park on the top level. Unfortunately, this was not a covered area (only the first floor was covered). No matter. BUT, if it had snowed while we were gone, my review would have been quite different. (My advice--park on the first, covered, level) We joined the rewards program (free) and received an upgrade. It was a nice, clean room. The hotel also had a very nice restaurant where we enjoyed a relaxing dinner, and were able to put our leftovers in the room's refrigerator. We then had a couple drinks in the hotel's lounge. Altho we had to wake early for the shuttle (which was right on time), we ate our leftovers for a quick breakfast (saved lots of $$ not having to eat at the airport), and left the hotel well-rested and relaxed. I will definitely use this service again next time we have an early flight out of O'Hare.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 5 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with With Spouse/Partner
  • Age group 50-64
  • Member since January 16, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Average price*: $140 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Good Overall

Holiday Inn Chicago O'Hare

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3 of 5 stars
dheerajbills   1 contribution
Bloomington, IL
Apr 26, 2009 | Trip type: Couples

Everyhting was good, from check in to check out
the only thinkg that we did not liked and was probably an exception - the bathroom drainage was very slow in bathtub and we had to put the out flow of water from shower at slow speed to match the inflow of drainage.
as I said the overall experience was good, specially with LongIsland in the bar exactly at midnight - our aniiversary day..

  • My ratings for this hotel
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
  • Date of stay April 2009
  • Visit was for Quality time with family
  • Traveled with Spouse / significant other
  • Age group 25-34
  • Member since April 26, 2009
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d142296?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $140 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
Can't Beat the Price in ChiTown

Holiday Inn Chicago O'Hare

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4 of 5 stars
nhr1217   15 contributions
Columbia, South Carolina
Apr 23, 2009 | Trip type: Solo travel

I was quite impressed with my recent stay at this hotel. It isn't the prettiest from the outside and the shuttle isn't the fastest, but for the price I don't think you could beat it. I have to say though, the guy driving the shuttle was nice enough to drop me off at the blue line metro across the street when it was raining. I booked my stay on Orbitz with a vacation package. I'll just say I know my plane ticket was $188 and my total for a four day stay ended up being $239. The free wireless in the rooms was great! Be warned though, for some reason when you log onto wireless it cuts off after three days. If you stay longer you'll need to call the helpline and get them to reconnect you. The room was very cozy, best hotel bed I've slept on in quite a while. I had a few problems during my trip (all my fault) and the guy at the front desk was relentless in helping me out. Downtown Chicago is about a 30 minute metro ride, not a bad ride at all. There is also a Dominicks grocery store, seven eleven and Outback Steakhouse very closeby.

  • My ratings for this hotel
    • 5 of 5 stars Value
    • 4 of 5 stars Rooms
    • 4 of 5 stars Location
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
  • Date of stay April 2009
  • Visit was for Leisure
  • Traveled with Solo Traveler
  • Member since August 25, 2004
  • Would you recommend this hotel to a friend? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Was this review helpful? Yes No
Check Rates ABS:HotelCheckRates-d142296?ext=true&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Button_Reviews
Average price*: $140 (year-round)
Call now to book: 877-270-6397 from HolidayInn.com
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Holiday Inn Chicago O'Hare Also Known As

  • Holiday Inn Chicago
  • Chicago Holiday Inn
Address: 5615 N Cumberland Avenue, (formerly Clarion Hotel Barcelo - O'Hare Arpt), Chicago, IL 60631