I was stranded at O'Hare overnight due to a missed connection caused by weather. I didn't want to spend a fortune on an unexpected hotel stay. My Friday night rate, inclusive of taxes, was $109.75 which, for Chicago, is a real deal. The linens on the King-sized bed were luxurious. The room was large and had many amenities - working clock radio, fridge, microwave, coffee maker and fixins. The bathroom had a large vanity area - black granite-like counter with Garden Botanika soaps, lotion, cleanser and shampoo. Tub had a curved shower rod which made the shower more spacious - also had an oversized adjustable shower head. Another commentor below mentioned there were no room-darkening drapes. Perhaps his room didn't, but mine had a separate set of darkening drapes that you pulled over the sheer drapes. As a stressed out traveler arriving at the end of a long day, the room was a godsend. Lobby is gorgeous - lots of dark wood and polished black and white "marble" flooring - looks like an English manor house. Three (or four, can't quite remember) elevators in good shape with wood, brass and mirrors. Hallways are a bit dingy. Shuttle drivers were very friendly and did an amazing job remembering who had what bags - which made things very efficient upon arrival at the airport in the morning. Shuttles leave the hotel on the hour and half-hour, 24-hours a day. They were right on time. Picking up the shuttle at the airport was kind of frustrating. You pick it up in front of the Hilton's entrance - at the shuttle center - which is a zoo. There are several Holiday Inn shuttles and you need to be careful to wait for one that says Cumberland Ave on it. The Cumberland shuttle seemed to take forever to arrive - whereas there were numerous other Holiday Inn shuttles that came and went. So be prepared to wait up to a half hour. Having said that, the shuttle was very comfortable, the driver friendly and the trip to the hotel uneventful. The hotel advertises they are 2 mi and 5 minutes from the airport. It may be 2 mi as the crow flies, but the trip takes at least 10 minutes - and may take you longer individually depending on which terminal you use. Allow at least 15 minutes (with no traffic problems). As a female traveling alone, I was also happy to see that the hotel's clientele were seniors, families, business travelers and even flight crews. I felt very safe and comfortable. I could not have been more pleased with my experience - especially under the stressful situation of being stranded.
TripAdvisor has free and easy resources to help you enhance your listing and promote your property.
- Start Here - Visit Your Owners' Center
- Add Photo
- Add Video
