I recently stayed at this hotel and was skeptical because of a few bad reviews. The construction is still ongoing, but this hotel's staff was over the top accomodating and went beyond common courtesy to assure my stay was wonderful. No dust or any incoveniences. I am a very critical person when it comes to cleanliness, and especially customer service. The staff was very helpful and informative. The room service was the fastest I have ever experienced, too! There was "always" someone available 24 hrs. a day and they were always extremely professional and well kept. I received help with personal items that did not require their assistence and they were the one's to make the suggestions that created more work for themselves. I will always stay at this hotel when I stay in Chicago.
The area is centrally located and has many conveniences nearby, too. My room was a little on the small side, but it was perfect, including the cleanliness!













