My husband and I arrived for a 3 night stay, in town for a huge convention during which room rates are inflated all over town. This is a very nice Embassy Suites, comfortable, convenient and I have no complaints about our room, service or any of the usual Embassy Suites amenities except that internet access is only available for an additional $15.00 per calendar day. For $300 per night, a rate discounted for registered convention attendees, this really should be included or be a onetime fee. We just payed the fee but I was aggravated. Offering this service costs the hotel almost nothing - even the grocer across the street offers free WiFi! Any way to make a buck, i guess.

We booked the Conrad hotel for 2 nights but when we arrived we were told our reservation had been changed to the Embassy Suites Lakefront. We didn't feel too happy about it but the staff were extremely helpful, they arranged a taxi to transfer us (and paid for it) when we arrived at the Embassy Suites the staff were expecting us and we were quickly checked in to suite no. 1129. The Conrad hotel later phoned to check everything was okay.
We had a good view of the lake, the window has a wide ledge you can sit on and admire the view. The complimentary evening drinks and snacks and also breakfast were a surprise for us and we made good use of them. Breakfast was particularly good with a chef making hot food to order.
We loved all the space we had in the suite and the bed was SO comfortable.
I would definitely recommend staying there when in Chicago.

Stayed for 6 nights in April. Features include big, clean rooms with comfy beds. Very good bathroom and shower. Very elegant inside and out. Very good location, 1-2 blocks from bus routes. Breakfast was the highlight for this trip (really good omelette's). Dominick's located across the street, Walgreen's and wine store behind the hotel. Need to improve: remote control did not work and was never replaced (complaint submitted on day of arrival), and the sofa bed was truly designed for small kids (no adults should be allowed to sleep there). Otherwise, an excellent option for Chicago visitors.

My daughter and I went to Chicago for Easter w/e via The Cleveland/Chicago Megabus. We arrived in front of the train station on Union Avenue. We stayed at the Embassy Lakefront. The hotel was beautiful and the majority of the staff was friendly and helpful. Our room was spacious, two rooms with a plasma tv in living room and a regular large one in the bedroom. We had a microwave, mini fridge, and two sinks!. The hotel gives a comlimentary breakfast in the mornings which has pancakes, bacon, sausages, omelets, eggs, fresh fruit, hashbrowns, yogurt, pastries galore, juices, coffee etc. In the evening you have complimentary 2hr drinking or you can have soft drinks instead of alcohol . There is a supermarket across the street that has everything including your CTA bus passes. You are in walking distance to Navy Pier, Magnificent Mile and about fifteen minutes to the Lincoln Zoo. This hotel puts you where you need to be. Has a pool, fitness room, internet, It's clean, and it's adjacent to p.J. Clarkes restaurant. The food is great!.