I had to go to Chicago for some meetings. I didn't book early enough to get a room in the Ohare Marriott hotel where the meetings were held so I had to stay down the street at the Springhill Marriott. I thought it would be a hassle getting from one hotel to the other every day but the staff was so nice to me. I only had to ask for a ride in their free shuttle once. Everyday when they saw me walk into the lobby they would automatically radio to their driver to come and pick me up so I could get to my meetings on time. The hotel was very comfortable. Having a fridge, sink and microwave was a plus because I can't eat more than one slice of a Chicago deep dish pizza and I didn't want to let the rest of it go to waste. The hotel also offered a free buffet breakfest every morning which was wonderful. I could even make my own waffles. I truely enjoyed my stay in this hotel. Also, the staff at the Ohare Marriott were also very nice. They gave me a ride back to the Springhill in the evenings when my meetings were over and the drivers remembered me from the previous day and stopped to ask if I was enjoying my visit. I was so fortunate to encounter such excellent hospitality from two hotels on one trip. It was also a rare treat not to have to take a cab to the airport. I wish more hotels offered a free shuttle to and from the airport.

This hotel was great, excellent staff, clean rooms.

Decided last minute to spend Labor Day in Chicago. I prefer to stay near the airport as the prices are about 1/3 of hotels downtown. Found this hotel at a good rate and booked a 2 double bed suite and was extremely happy with it. It was roomy, not cramped with sofa, chair, table, desk, plus fridge, micro counter. Beds were comfortable, staff was pleasant. House keeping was good! It seems lately if you stay at a hotel more than a day housekeeping will not clean the room.. so I was pleased when they arrived shortly after breakfast to clean the room.
Breakfast was good.. LOTS of choices, it was crowded but one of the better "free" hotel breakfasts that I have seen.
The hotel has a small pool downstairs which was great for the kids and is only a few blocks away from a CTA Blue Line station so it is easy to take the train downtown. Even though the hotel is right on I-90 and near the airport there was no noise to bother us.. and I found the A/C worked great on a warm weekend.
I was *very* pleased with this hotel and will certain return in the future!

I've stayed at this hotel every August for the past 6 years for a 3-day convention. On the plus side, it's nice to have a slightly larger room with a sofa couch -- in the doubles, three people can stay and each have their own bed. Having the Outback (a regular Outback, not a hotel restaurant) is a godsend if you need to stay onsite for dinner (and I usually do). The refrigerator and microwave in the room are very nice.

The breakfast has some variety (fresh waffles, make your own McMuffins) but the breakfast area can be unpleasantly crowded if the hotel is really full. Nearby options for lunch are limited. There is a supermarket about half a mile away, and an L station a bit further.

The shuttle from O'Hare seems to work fairly smoothly. It can be a godawful hike through the airport to the shuttle pick-up, but that isn't the hotel's fault.

The wi-fi finally worked well and consistently in the guest rooms this year. In previous years, you had to take your laptop into the common area for it to work decently, so yay for that improvement.

Our group gets a reasonable rate, but if you want to stay extra days off the group rate, it can be almost 2/3 more per night.

On the downside, the rooms are old at this point and need refurbishment. They are almost uniformly dark and the lighting in the vanity area is just awful if you're putting on makeup. The idea of VCR's is nice, but seriously, isn't it time to change to DVD players? It isn't as if they're expensive anymore. (The presence of the VCR's with unputs does make it easy to hook up your own DVD player, if you bring one.) The bed I slept on this time was quite uncomfortable. Also, the extra blanket for the sofa bed was downright skanky -- a dirty foam thing.

I've always stayed in the summer, and this year it was really hot. The temperature in the rooms varies between too warm and too cold -- it really is hard to find a happy medium.

Unlike most leisure travellers, as I'm there for a meeting, I barely leave the hotel for most of my trip. Overall, this is an okay place to stay, but nothing special. It's kind of a shame -- with a few fairly commonplace upgrades, it could be a really nice, airport convenient and inexpensive hotel.