Airport pickup from this hotel is poorly organized -- after their "10-15 minute estimated wait" turned into 45 minutes, I took a cab to the hotel. Front desk staff appeared mystified. I insisted on being reimbursed for the cab ride and eventually they came through, but it was a bad start to this stay.

Came down to the lobby at 6 am for coffee. According to their in-room Guest Services book, there is coffee available in the lobby 24 hours a day. No coffee. Front desk staff were not aware of the wording the Guest Services book.

The room was fine, clean and well-equipped. The pool, in the basement, is small and uninviting, but at least it was clean.

Wouldn't stay here again. There are too many other options at O'Hare.

As other reviewers have stated, this is a very nice hotel (rennovated in 2001) convenient to O'Hare. Shuttle from airport picks up at :15 and :45 after the hour, and is about 10 minutes to the hotel.

Checkin was fast and easy, receptionist was very friendly and helpful to point out the services the hotel offered (pool, breakfast, Outback, etc).

We stayed for 2 nights in mid-July, and had the chance to see three different room types since we had a large group. Our rooms ranged from an Executive King (1 king + seating area), standard king (1 king + sofabed), and 2 doubles + sofabed. All rooms include a mini-fridge, microwave, coffee maker, and even (plastic/paper) plates/silverware. Handy for saving that extra piece of Chicago pizza. Bathrooms were clean and bright, standard tub/shower, although a nice touch that the sink was outside of the bathroom, allowing others to get ready while someone is showering. Beds (along with the room in general) were clean and comfortable. Only thing missing was an in room safe. Depending on room configuration can't see the tv well from the bed, but we didn't care.

Breakfast (free!) is one of the best I have ever had - everything from cereal, muffins, donuts, yogurt, fresh fruit, sausage and eggs, toast and bagels, juices/coffee, and waffles. Seating area, while large, gets a bit crowded since it is a big hotel, although not a big deal.

We chose this hotel over others around O'Hare since it is one of the few that has free parking, most other hotels charge $20/night and up. Also free breakfast/internet and shuttle to the airport. The hotel is about a 6 block walk to the Cumberland station. To get to it, walk west on Higgins Road, staying on the north side of the street since it has a sidewalk. Cross over Cumberland, then south across Higgins (ending up on the SW corner of Cumberland and Higgins). Continue walking west down the sidewalk about a block, and there will be a sign leading you to the station - follow the diagonal sidewalk, up the stairs, and across the skywalk to the station. About a 10 minute walk, and fairly easy. You will see the other Marriott O'Hare which is near the stairs, and the Renaissance which is across the freeway. It was about 45 mins - 1 hour into downtown on the blue line.. for us, definitely worth the cost savings to stay here versus downtown.

Overall a nice, clean hotel with great benefits (free parking/
internet/shuttle/breakfast), and close to the train station. Would stay here again.

We chose this hotel based on the positive reviews from tripadvisor.com. We were very pleased. The suite was large-lots of room for our family of five which includes three teenage boys. It had a microwave, refrigerator, sink, coffee, large pull out sofa and 2 Queen beds. The bathroom was very clean with nice ammenities. We were worried it would be noisy because the property is next to the highway & airport. It was the most quiet hotel we have been in! The free breakfast buffet had more choices than you can imagine with make your own waffles-plenty of waffle makers, we didn't have to wait. bagels, toast, eggs, sausage, fruit, cereal, donuts..The room was very clean. When we called & asked for extra towels, they were in our room when we came back from dinner. The staff was extra friendly. The price was $119 for a double bed suite, breakfast included. We would definitely recommend this hotel for others & would stay there again.

We stayed at the Springhill Suites O'Hare for one night while dropping someone off at the airport. I never expect much from airport hotels, but this one was great!! Staff friendly and helpful, coffee, iced tea and lemonade in the lobby all day, and a big, modernly decorated room. The room had a microwave, small refrigerator, and kitchen area. The free breakfast in the morning was the best I've ever had at a hotel. Included make your own waffles, sausage and egg patties, cereal, yougurt, oatmeal w/ toppings, the whole works. Also free parking and airport shuttle which runs 24 hours. If you want a great place to eat, go to the Golden Elephant which is across the street from Hooters (about 1 block walk). It is a Thai restaurant. Fabulous. (Recommended to us by a staff member.)