I made this reservation online through Expedia.com. The outside of the hotel is deceiving. It looks okay, but when I went in to check in, OMG! It was smokey and the office behind the desk was filthy. The garbage was overflowing and it looked like the floor was never vacuumed. When I got my room key, on the way up the stairs, the floors were not vacuumed, the hallway walls were scuffed and the wallpaper was peeling off the walls and the doors were dirty with scuff marks and dirt. Window seals were full of cobwebs and the floors on the way to the room looked like they were never shampooed. When we got to the room, which was supposed to be non-smoking, it reeked of smoke. The bottom drawer of the chest was missing and the floors were dirty and the windows were greasy looking. I went back to the desk and complained and they changed the room to the first floor. I went to my conference and when I came back at night, all of the doors on the main floor were open, main door, fire exits, emergency exits, all of the ones on the first floor were open. No screens on the entry of the doors just wide open. Anything could come in the hotel, animals, bugs, etc. I did not feel safe in the hotel because anyone could come in at any time. Housekeeping was not 24 hours. They were not there at night. What kind of hotel doesn't have 24 hour housekeeping. This one doesn't, that's for sure. I was fed up, I checked out the same night. I refuse to lay my head down in such a disgusting and filthy place. I would not recommend this hotel to anyone. I was embarrased to have my friends to come visit me at this place when I was there. I complained to Expedia.com and they refunded my money and I told them to take this hotel off of their list because it would make them look really bad if they recommend this hotel to anyone. I arrived there at 3:00 p.m. and I left at 9:30 p.m. to drive back home from Illinois to Michigan that night. I refused to stay there.

The room rate was cheap, and that is exactly how I would characterize the hotel. Least firm hotel bed I've ever tried to sleep on, seemed you had to pay for basic tv, and bottom bed sheet wasn't fitted so slid off all night. Luckily, we only needed the room from 9pm to 4am because we were using it as park,sleep and fly. Only nice thing about the place is the shuttle driver - exceptionally nice and helpful man. We probably save $30-50 staying at this place as opposed to another O'Hare area hotel, and in the future that savings wouldn't be worth it to me. Won't stay there again.

I made my reservation online and there was no information about the charge for parking. When I went to the hotel, they told me that I have to pay 8 dollars for parking. I told them that I have not seen any information about this charge online, but they still wanted me to pay for that. Of course, I had no choice to go to another hotel since it was already late. It was a rip off. DO NOT go there. The hallway to my room was smelling weird!!!

This is the worst place I ve ever stayed!
Room services checked out my stuff without my permission and my camera was stolen!
My bag was unzipped too! and now they are saying that once I signed the paper to stay there, they are not responsible for it! How in the world this happend?! I am so pissed off and Im gonna accuse of this case!