My wife and I were in town for one night to see a concert at the United Center. After much online comparing of properties, amenities, and prices, I settled on the Fairfield. It turned out to be a good choice.
The staff, from valets to concierge to bellman was very polite and equally helpful. When we arrived at our (first) room, we opened the door to find that the room had obviously not been cleaned after the last guest. The bellman apologized profusely, said he'd be right back, and in five minutes was back with another room number and keys. This room was just fine. It was smallish but adequate for our needs and also very clean and well maintained.
The property's location was great for our needs although if we'd been staying for several days and visiting multiple locations I think I would have wanted a more centralized location. As it was, we were a $15 cab ride from the UC so it was great for us.
All in all I'd recommend this hotel to anyone looking for a nice clean facility with top-notch professional staff. I'm not if the price we paid was the normal rate but it was very reasonable, especially when compared to other properties in the same neighborhood that were $200 and up per night.
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