TERRIBLE.
We stayed there based on some good reviews we've read, but after our experience the only thing that makes sense is that the managment are the ones writing their own good reviews. It is the worst service we have ever experienced!!! Please don't stay there. The owner "Debora" is very rude and inflexible and our breakfast was late and cold. Undercooked waffles with old fruit.

My husband and I frequently visit Bed and Breakfasts throughout the country and The Wheeler Mansion has taken our #1 recommendation. From the moment we contacted the property to book a reservation we had an excellent experience. The gal we had booked through was incredibly friendly and also helpful in deed. The hosts, Sara and Gary, were fabulous. Throughout our 4 day stay they held many delightful conversations and also provided us with excellent recommendations for area attractions and dining. The property is beautiful. We were given a tour of each of the rooms and suites and they are all unique. I've already chosen the room we will stay in when we return!

I've read the positive reviews that rave about the area that this hotel is in... I just don't get it! The south loop is partially residential and partially government housing. I did not feel safe walking around at night and, in fact, saw a car in the alley with a broken window. It is close to McCormick Place and I was able to walk to work, but I never left the hotel after the sun went down. There wasn't much to do on my day off - Prairie Avenue is not as gentrified as you might read. I'd recommend staying near mass transit where there are people around. I really liked River North and Old Town!!!

During the hotest weekend in Chicago the ac was broken prior to our check in. The staff failed to inform us at check in and after trying for an hour to adjust the temperature we were finally told that the ac had been off for most of the day. The staff leaves after 6pm. We left our room when the thermoste in our room hit 90 degress and sought refuge at another property. The hotel's management was indignet that we complained. Despite its historic charm the accommodations are far below what would be expected for almost $300 per day.