My husband and I spent one night at the Sofitel Chicago Water Tower. We wished we were staying in town longer because the hotel was excellent. Our room and bathroom were very nice. The bed was very comfortable and was made with very nice linens. We had no issues with noise and slept very well. The hotel staff was very accomodating and friendly. We strongly recommend this hotel and will stay here again.

My first stay at the Sofitel Water Tower last week. The room was beautiful, very stylishly decorated, enormous TV set. Service was good, staff very helpful. Definitely recommend to others.

What a disappointing experience! For my money, I could have gotten a much better value at another hotel. First, even though it is only two blocks west of Michigan Avenue, it is almost in the middle of nowhere. No interesting restaurants, bars, or shops. Luckily, there is one good breakfast place on the same block - Tempo's. Eat breakfast there; you'll love it. Skip the hotel's breakfast offerings and head to Tempo's.
Check in was quick and uneventful.
Our room was on the 22nd floor and had a nice view of the Hancock. But the only downside of the room was this nasty noxious cleaning spray housekeeping uses - and they visit your room twice a day. Each time we'd enter the room, this poisonous cloud of orange smelling cleaning would attack our senses. If we had stayed longer, I would have probably called down and asked for our room not be to cleaned.
Oh, this is the reason I'll never stay there again: $9.95/day internet access. [-] T-Mobile access that you have to constantly log back in to.
The beds were comfortable, but the robes were not.
Turn down service was a nice touch, especially with the water bottles - but the staff turned the A/C off and our room was swelltering when we returned to it.
Two people cannot fit into the shower, so don't try it.
We won't stay there again, mostly because of the whole internet issue.

I had heard about this property so much before staying and usually you are always a bit disapointed after.... But with this one it just lived up to my expectations....
I stay in a Deluxe Room which is much bigger than the standard (worth upgrading for a few more bucks).... THe room had a brand new flat screen TV, great Sofitel feather Bed .... great view as well stayed on the 32nd floor.... The restaurant is just one of the best in town I would definitaly recommend it, and has great brunch during weekends.... The hotel looks like it just opened and is very much in shape we can see that everything is looked at very carefully....
And last but not least you are just 2 blocks away from michigan avenue and all its shops.... great location...