Stayed 4 nights for cost of 3. Suite was a relatively good deal - comfortable and well appointed tho' on a relatively low floor given the tall buildings in the neighborhood. Service was excellent all around. Hotel restaurant was too crowded (with locals?) to accommodate us on Sunday morning, but concierge steered us to several nice neighborhood alternatives. Delicious pastries in the restaurant and addictive french candies at the front desk.

Absolutely everything is first rate at this hotel with only ONE downside.

Charging $47 PER NIGHT for parking is a massive turn off.

If you're not parking, this is a first rate hotel. restaurants are nearby as is all possible shopping.
Try Japonais Restaurant for an absolutely memorable meal but be warned, either book or you will not get in.

The hotel has everything you need for a weekend away (or longer!). Decor is fab and the staff are really friendly and very helpful. Hotel is located about 2 minutes walk from Michigan Avenue, right near the John Hancock building and lots of shops. I always judge a hotel room by the bathroom...this one was lovely! The room was a good size (we had a good sized crib which wasn't a problem in a standard room) and the bed was very comfortable. We didn't eat at the restaurant (just didn't fancy anything on the menu) but we had drinks and desserts in the hotel bar (Le Bar) and they were delicious. Tempo Cafe is on the same street as the hotel (about 1 minute walk) and serves a great breakfast/brunch - it gets really busy on a Sat/Sun AM but it's worth the wait. We didn't drive, but parking at the hotel looked pretty pricey (although I'm unsure of parking rates in Chicago in general!) Nothing bad to say about the hotel or Chicago. Loved it!

Stayed three nights at the Sofitel on a 'third night free' offer - extremely good value. Booked a 'suite' and was upgraded to a one bedroom suite on floor 15. The rooms were great with a good sized living room and a vestibule leading off to the bathroom and bedroom. Floor to ceiling glazing along one wall meant the entire suite was light and airy whilst the orientation allowed it to feel quite private too. Great bed. Good bathroom - although the bath seemed quite high and whilst I wouldn't say it was small (as other reviewers have commented) it is a European size ie deeper than a typical US bath.

The service in the hotel is faultless. We did not have to open the front door once, if it rained umbrellas were provided in abundance at the door and the concierge service is excellent and helped with everything from restaurant reservations (and cancellations) to site seeing and TV scheduling....... Well we didn't want to miss the American Idol results.

Good location too one block from the John Hancock tower and the top end of Michigan Ave plus easy access to all the stores. Plenty of good restaurants and coffee shops around. Any negatives? well there was no chocolate on the pillow with turndown but I would prefer the cool bottle of Evian provided on my bedside cabinet any day.