Stayed in the Sofitel in November 2008 for a winter get away. Staff very friendly, room huge with comfy bed, lots of space, large flat screen TV and large luxurious bathroom.

Location spot on at the beginning/end (depending on where you're coming from) of the Mag mile and near some great resteraunts (Hugos Frog Bar being one of them).

Couldn't fault anything and will definately be returning.

Have just returned from a 1 week stay at the Sofitel and had a brilliant time. First of all the location is excellent, just a few minutes walk from the Mag Mile. The hotel is very modern and very clean with contemporay decor throughout. We had a King size room on the 28th floor with great views of the city and lake beyond. The bed was very very comfy (and huge!). The bathroom was great with a bath and separate walk in shower , L'Occitaine products and bathrobes. Free water was delivered to our room every night. The reception staff were very friendly and the service great. Free internet access on the 2nd floor, a nice extra touch. They also let us have the room for an extra few hours on the day of checkout, no charge, no fuss - really helped us. We didn't eat in the hotel so can't comment on the food. We were put off by the price of the breakfast and thought that staying in the heart of the city we should be able to hunt out our own breakfast for cheaper - which we did!! There is a breakfast place on the corner of the block called 'The Goddess' which serves good coffee, filled croissants, bagels etc. We also visited L'Apetitio many times which is a fab little Italian deli at the bottom of the John Hancock Centre (5mins walk from the hotel on the Mag Mile) - they have yummy toasted sandwiches, croissants, muffins and coffee and you can fill up for a lot less than the cost of a hotel breakfast. Both places you can eat in or take out. Overall well worth the money and I would definitely recommend this hotel to anyone looking for modern luxury and excellent service in the heart of Chicago.

We, my wife and myself, stayed there for three days and I have to say that all good reviews here are perfectly accurate. This hotel is almost perfect !!
The building is an architectural piece of art, everything seems to be cared in the details, the room, we had an executive suite, is spacious and confortable, everything is new and well kept. The bed is quite comfortable, the marble bathroom is huge with the shower space separate of the bathtub, what is quite nice.
The location is perfect, just two blocks from magnificent mile and within walking distance of all Chicago downtown atractions .
The staff is perfect, they helped us in a very professional and personal way.
The only two things I think they have space to improve are, first is the hotel breakfast that is good but a little pricey ($ 50 for two), there is no buffet, and the food tastes too American to me, I would prefer a more European style breakfast, Maybe it should be better if we had breakfast in some other place. The second one is the fitness center that is too small and crowded, the equipments are very well but the space deserves an improvement, specially in a city with such inclement weather like Chicago !!
Overall, this is one of the best hotels I have ever been, I strongly recomend it to everyone !!
Last of all I would like to recommend an Italian restaurant, Rosebud on Rush, that is two blocks from the Hotel. It is cheap and has a marvelous Italian food and a quite good wine list that makes us very happy !!

I booked this hotel for a romantic getaway with my girlfriend based almost exclusively on the Tripadvisor ratings, all of which were based on hundreds of rave reviews. Count me in as among the same, this was an OUTSTANDING experience! I travel for a living and know a good hotel when I see it and this is among the top 1% of experiences I have ever had. Splurge and get the executive suite, it was perfect! Strongly recommend passing on the $20 breakfast as the Tempo Cafe is THE place for breakfast, just right around the corner on the same block at half the price (awesome food!). Next time I'm in Chicago, this is the only place I will settle for, location, value, comfort, class, service ... all first class, truly a perfect experience all-around!