It is indeed one of the best hotels I've stayed so far. Very trendy. Staff is courteous, room service is awesome, view is amazing, decor is fantastic, I mean almost close to perfect! Just that it doesn't have a swimming pool and spa, and not many food options within the hotel (though room service is very good). I would strongly recommend this to everyone who visits Chicago

Based largely on the TA reviews, we selected the Sofitel Chicago Water Tower for a five-day stay in May 2009. We were not at all disappointed! Our room was comfortable and spotless; the staff was very accommodating, and the meals we had at the hotel left us wanting to come back for more. The location is convenient to shopping and restaurants, with public transit about two blocks away. Considering the level of comfort offered, we thought the hotel was an excellent value (especially when booked early at a discounted price). Without a doubt, when we come back to Chicago we will plan to stay at the Sofitel.

Stayed in the Sofitel in November 2008 for a winter get away. Staff very friendly, room huge with comfy bed, lots of space, large flat screen TV and large luxurious bathroom.

Location spot on at the beginning/end (depending on where you're coming from) of the Mag mile and near some great resteraunts (Hugos Frog Bar being one of them).

Couldn't fault anything and will definately be returning.

Have just returned from a 1 week stay at the Sofitel and had a brilliant time. First of all the location is excellent, just a few minutes walk from the Mag Mile. The hotel is very modern and very clean with contemporay decor throughout. We had a King size room on the 28th floor with great views of the city and lake beyond. The bed was very very comfy (and huge!). The bathroom was great with a bath and separate walk in shower , L'Occitaine products and bathrobes. Free water was delivered to our room every night. The reception staff were very friendly and the service great. Free internet access on the 2nd floor, a nice extra touch. They also let us have the room for an extra few hours on the day of checkout, no charge, no fuss - really helped us. We didn't eat in the hotel so can't comment on the food. We were put off by the price of the breakfast and thought that staying in the heart of the city we should be able to hunt out our own breakfast for cheaper - which we did!! There is a breakfast place on the corner of the block called 'The Goddess' which serves good coffee, filled croissants, bagels etc. We also visited L'Apetitio many times which is a fab little Italian deli at the bottom of the John Hancock Centre (5mins walk from the hotel on the Mag Mile) - they have yummy toasted sandwiches, croissants, muffins and coffee and you can fill up for a lot less than the cost of a hotel breakfast. Both places you can eat in or take out. Overall well worth the money and I would definitely recommend this hotel to anyone looking for modern luxury and excellent service in the heart of Chicago.