The rooms were not huge but very clean and beautiful. THe bed was soft and comfortable. The in-room wireless internet was a little spotty, but ultimately worked alright. The common areas were very nice, with the lobby smelling of fresh cut flowers each day. Very good hotel, with the one outstanding feature being the service...everyone we dealt with was incredibly helpful and friendly. Service sets this place apart.

On a recent trip to Chicago to attend a major trade show I had the pleasure of staying with the Sofitel Chicago Water Tower. I say stay with as that is how they make you feel, from check in to check out they go above and beyond to ensure your stay is perfect and you want to return.

The rooms are clean, chic and roomy, the beds - the best I have slept in, bathrooms large and super clean.

What can I say, my new home when in Chicago...

The Sofitel Water Tower Hotel was perfect for our Chicago visit. The interior is gorgeous, but it’s the staff that treats you like royalty even if you’re in a pair of sneakers and jeans. This hotel definitely deserves its high ranking on Trip Advisor. Here’s my take on the Sofitel:

STAFF--Over-the-top genuinely friendly and helpful. From the moment we got out of our taxi, the bell hops were there to assist with luggage and get us to our room. The front desk had a good system in place. While one person was keying in our information on the computer, someone else chatted with us making us feel even more welcome. Room Service personnel are some of the best I’ve experienced. The Concierge Staff, especially Jacquie, offered great suggestions that really made for a great weekend. She told us about the best restaurants in the area, and gave us great suggestions on what to do, including a beautiful boat ride and absolutely wonderful bike tour. Thank you Concierge staff.

ROOMS--Tastefully decorated, comfortable beds and but average in size. All of the needed hotel ammenities were provided.

VIEW--I booked a Deluxe Room which had great views of Rush Street, down toward Michigan Avenue. We were 20 some stories up and the view was spectacular.

LOCATION--Can’t be beat. Right on Rush and State Street, blocks from Michigan Avenue and shopping. Blocks from the Rush Street Entertainment Area, and blocks from the Lake Michigan Lakefront and Bike Path. All these are must sees while in Chicago and the hotel is perfect for all of them.

RATES--You can definitely find a less expensive hotel, but you won’t have the same experience anywhere else for the price.

It is indeed one of the best hotels I've stayed so far. Very trendy. Staff is courteous, room service is awesome, view is amazing, decor is fantastic, I mean almost close to perfect! Just that it doesn't have a swimming pool and spa, and not many food options within the hotel (though room service is very good). I would strongly recommend this to everyone who visits Chicago